Diego Quintana

Results-driven professional with a strong background in staffing coordination and team collaboration. Known for resolving operational challenges promptly and ensuring compliance, committed to optimizing staffing solutions to enhance patient care.

Staffing Coordinator - Asbury Court - Des Plaines, Illinois

(2020-03)

• Coordinated recruitment efforts for new CNA positions, increasing team capacity to meet resident care needs.
• Managed scheduling for entire building, covering supportive living, assisted living, memory care, and skilled nursing services for 120 staff members.
• Streamlined communication between management and staff on staffing requirements, improving clarity and responsiveness.
• Provided assistance to nursing team during staffing shortages to maintain care standards.
• Oversaw quarterly PBJ reports to ensure compliance and accurate reporting.
• Verified payroll timesheets using Paychex, maintaining overtime goals efficiently.
• Resolved IT-related issues promptly to ensure smooth operations.
• Assisted maintenance with wheelchair upkeep and addressed minor repair requests, ensuring resident safety and comfort.
• Ordered medical supplies through Medline and TwinMed, ensuring adequate inventory levels.

CNA - Avantara Long Grove - Long Grove, Illinois

(2016-11)

• Monitored vital signs and communicated changes to nursing staff to ensure timely care.
• Supported residents in daily living activities and personal hygiene to enhance comfort and dignity.
• Responded promptly to patient call lights and requests, improving patient experience and satisfaction.
• Maintained a clean and safe environment for residents and staff.
• Demonstrated excellent customer service skills when interacting with patients, families and guests.

CNA Supervisor - Transitions Hospice - Huntley, Illinois

(2017-04 - 2020-03)

• Managed scheduling and staffing needs for optimal patient coverage.
• Coordinated optimal routes and patient loads for CNAs to ensure effective patient care.
• Coordinated training sessions on hospice care protocols to enhance staff compliance and patient support.
• Trained new CNAs to ensure readiness for patient care.
• Mentored CNAs through one-on-one sessions to develop essential caregiving skills.
• Reviewed incident reports involving CNAs and took corrective action.

Associate of Science - Universidad Científica Del Peru (2013-08)

High School Diploma - Palatine High School (2007-06)