Dimple Mendoza

I am seeking employment with a company where I can use my talents and skills to learn more and grow, to excel in this field with hard work, perseverance and dedication. My truest desire is basically to be able to contribute and expand the technical capabilities I gained from my experience both in academic and on the job hands on trainings. I feel very excited to express that such talents gave me enough sense of confidence and I am very much ready to take a huge leap in the next Chapter of my career.

Professional with focus on branch management. Manages daily operations, oversees staff performance, and ensures customer satisfaction. Skilled in budget management, strategic planning, and sales growth initiatives.

Branch Manager - Blanche Skincare Laser Clinic - Lucena City, Philippines

(2022-07)

• LASER HAIR REMOVAL OPERATION (Diode/ ND:YAG / IPL Machines)
• SKIN ASSESSMENT AND TREATMENT RECOMMENDATION
• PRE- AND POST-TREATMENT RECOMMENDATION
• HYDRA/FACIAL / MICRODERMABRASION / CHEMICAL PEELS
• OPERATING AESTHETIC DEVICES (e.g., HIFU, RF, IPL, and Laser)
• FAMILIAR WITH STERILIZATION AND HYGIENE PROTOCOLS
• BASIC DERMATOLOGY KNOWLEDEGE (Skin types & Contraindications)
• SAFETY PROTOCOLS AND LASER ROO PREPARATION
• USE OF COOLING SYSTEMS AND SKIN PROTECTION TECHNIQUES
• APPOINTMENT SCHEDULING AND FRONT DESK HANDLING
• PATIENT RECORD MANAGEMENT (Manual or CRM System)
• UPSELLING AND CROSS-SELLING TREATMENTS / PACKAGES
• PROFESSIONAL CLIENT COMMUNICATION
• AFTERCARE GUIDANCE & CLIENT FOLLOW-UP

Team Member, Flight Preparation - Emirates Flight Catering - Dubai, UAE

(2018-01 - 2019-04)

Company Overview: Airport Terminal 1, DUBAI UAE

• Store food in designated containers and storage areas to prevent spoilage
• Place food trays over food warmers for immediate service, or store them in refrigerated storage cabinets
• Portion and wrap the food, or place it directly on plates for service to patrons
• Prepare a variety of foods according to customer orders or supervisors' instructions, following approved procedures
• Preparing foods, cutleries other equipment on flights
• Assigned in business class and first class in prepare the foods in a flight
• Making records on how many flights did prepare
• Arranging cutleries in their designating area or flights
• Checking the food temperature, and make food hygiene safety
• Assemble the flight requirements from all the sections according to the galley loading plan and specifications
• Clear the equipment relevant to the pre-setting and collect the production in order

Receptionist - Banahaw Hills Spa - Lucena City, Philippines

(2016-06 - 2017-06)

Company Overview: Lucena City, Philippines

• Greet clients, visitors and guests as they enter into office
• Answer inquiries regarding services and availability of the personnel
• Schedule, reschedule and cancel appointments
• Answer telephone calls and transfer calls to the appropriate person
• Inform basic bookkeeping and record keeping duties
• Order supplies and equipment when required
• Perform data entry and filing activities
• Update shift diaries and report maintenance issues
• Keep work area clean and tidy on a constant basis

Wellness and Hospitality Management - St. Augustine School of Nursing (2016-05 - 2016-05)

Bachelor - Hotel and Restaurant Management - Calayan Educational Foundation Inc. (2013-01 - 2013-01)

Secondary - Manuel S. Enverga University Foundation (2010-01 - 2010-01)

High School - Burdeos National High School (2008-01 - 2008-01)

Elementary - Burdeos Elementary School (2006-01 - 2006-01)

Elementary - Imus National Elementary School (2002-01 - 2002-01)