Dom H

Experienced operational and project management professional in the fan events and facility and construction industries. Skilled client/vendor relations, budgeting, vendor negotiations, and leadership. Proven track record of driving revenue growth with high margins, while maintaining strong client relationships.

Facilities Specialist (Temp) - Carter BloodCare - Bedford, TX

(2026-05 - 2026-07)

• Coordinate and manage facilities projects.
• Partner with internal teams, vendors, contractors, and stakeholders to execute project plans.
• Maintain accurate project documentation and manage sensitive information with discretion.

Facilities Coordinator - Davaco - Irving, TX

(2021-10 - 2026-03)

• Operated as the POC between the client - store location - tech to ensure that service assignments were completed in a timely manner
• Worked with several nationwide clients (TForce Freight, Dave & Busters, Vinfast, Panera, Abercrombie & Fitch, Mavis Tire, Bestbuy, Bridgestone, Trulieve etc)
• Managed 75–100 service assignments monthly, coordinating between clients, vendors, and store locations.
• Negotiated vendor rates; delivered $2M+ revenue at 25–27% profit margin.
• Onboarded new clients, trained staff, and oversaw nationwide service programs (HVAC, pest control, exterior maintenance).
• Successfully onboarded a new client (DB) and brought in $50,000 in revenue in 1 month
• Successfully retained a priority client (TForce Freight) bringing in over half of million dollars in revenue over a 2-year period.
• Dispatched and managed over 4,000 service assignments

Account Order Specialist - EXACT Sciences - Madison, WI

(2020-06 - 2021-08)

• Provide outreach to the providers to complete order clarification activities.
• Processed ~50 documents daily; ensured compliance and timely resolution of test order/physician enrollment issues.

Project Coordinator (contract) - Network Engineering Technologies - Madison, WI

(2019-04 - 2020-03)

• Managed 900+ service assignments nationwide; supported major rollouts (Bed Bath & Beyond, Adidas, Reebok).
• Generated over $400,000 in revenue with 52% as the average profit margin
• Assigned to training new employees
• Onboard new clients, trained new employees, and negotiated vendor rates

Project Administrator (contract) - Telaid - Madison, WI

(2018-07 - 2019-02)

• Maintained communication with Walmart management and technicians
• Updated data entries in CRM and QuickBase databases
• Escalated and documented ongoing issues with projects
• Assisted in tracking equipment
• Viewed camera footage for potential hardware or software problems

Bachelor of Arts - Professional and Technical Communication - The University of North Texas (2016-12)