Dominga Guevara
Dental Patient Care & Treatment Coordinator | RDA
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About
Patient-focused Dental Patient Care & Treatment Coordinator / RDA with 20+ years of experience in general dentistry, implant dentistry, and oral surgery. Known for guiding patients through complex treatment plans, building trust from the first interaction, and converting recommendations into scheduled care. Bilingual in English and Spanish, with strong strengths in financial coordination, scheduling, and patient communication.
Experience
Dental Patient Care & Treatment Coordinator / RDA - West Coast Dental
(2024-01)
- Coordinate patient care and treatment plans in a fast-paced, multi-provider environment
- Present treatment plans, costs, insurance benefits, and financing options clearly and confidently
- Build trust with patients and guide them through informed treatment decisions
- Manage scheduling to balance productivity, provider availability, and patient care quality
- Maintain accurate records and ensure HIPAA compliance
Treatment Coordinator / RDA - Gentle Dental
(2022-01 - 2024-12)
- Coordinated comprehensive and multi-phase dental treatment plans
- Educated patients on procedures, timelines, and expectations
- Presented financial options to support case acceptance
- Scheduled appointments and supported recall and follow-up efforts
Dental Biller & Treatment Coordinator / RDA - Diamond Dental - Lake Elsinore, CA
(2014-01 - 2022-12)
- Assistant Manager over Accounts Receivable for Orthodontic, Oral Surgery, and Endodontic departments
- Verified benefits and submitted PPO, HMO, and Medical insurance claims
- Managed aging reports and followed up on unpaid claims
- Enrolled patients in CareCredit and third-party financing options
- Reduced cancellations and no-shows through confirmation calls
Registered Dental Assistant - Dr. Oakes Dental Office
(2006-01 - 2014-12)
- Provided chairside assisting in general dentistry procedures
- Prepared treatment rooms and sterilized instruments per OSHA and HIPAA standards
- Assisted with patient education and post-operative instructions
- Supported front office and back office coordination as needed
Education
Registered Dental Assistant (RDA) - USC
Business Certification - MSJC
