Donna A.

Extensive experience in clerical, customer service, logistics warehouse, and healthcare support rules. Adapts to flexible correspondences, data entry, and client interactions with a focus on accuracy and efficiency. Proven ability to adapt to diverse environments and rejuvenate skills to meet organizational needs.

In the care of my grandma, I was over the affairs from 1980’s to 1999 – 97.’ Most of my employment have been temporary, to contract temp. jobs, after I’ve finished school. I had a serious fall in 2023. I fell and broke my Patella.

I lost the job I had.

Door Greeter Asset Protect. Customer Self-Check Out Service/Cashier Associate - Walmart Neighborhood Market - Warr Acres, Ok.; Walmart I-40 Reno & MacArthur Okc.

(2024-09)

Providing customer service, cashiering, and stock management in a retail environment. Asset Protect. Door Greeter.

• Operated customer self-checkout and cashier stations, ensuring efficient transactions processing.
• Returned products to shelves, maintaining store organizations and availability of grocer items.
• I’ve transferred to the Reno & MacArthur store.

Seasonal Client Service Representative - H&R Block Tax and Financial Services - Okc, Ok.

(2024-01 - 2024-04)

• Assisted clients with tax preparational appointments and transactions processing during peak seasons.
• Greeted clients, scheduled appointments, and managed tax document filing into proper draws.
• Processed payments and applied service charges using the POS system.
• Previously worked tax seasons: Jan. 2014. Jan. 2013. Jan. 2012. Jan. 2007. Seasons lasted 4 mos.

Administrative Technician - Galt Foundation Agency: Oklahoma State Dept. of Health, “Vital Records” - Okc, Ok.

(2023-09 - 2023-11)

• Handled previously checked in mail, legal documents, for vital records dept.
• Handled mail distributions and legal document filings for health dept. operations.
• Ran mail twice a day.
• This job was contr. through Galt Foundation Agency.

Receiving & Delivery Clerk. Valet Parking Asst. - ABM Industry Groups, LLC. - Sugarland, TX.

(2022-03 - 2023-09)

Healthcare Support & Parking Enforcement.

• Supported hospital logistics, parking enforcements, and patient assistance at healthcare facilities.
• Delivered packages to clinics and labs, utilizing the digital Notifi System iPad tracking.
• Enforce parking regulations.
• This job is located at the O.U. Children's, and O.U. Physicians Hosp., in Okc.
• ABM Industrl. Group LLC won contr. bid 3/2022.

Covid-19 Screener & Patient Support - Premier Parking/ Bapt. Integris Hospital locations - Okc, Ok.

(2020-11 - 2022-03)

• Conducted temperature checks and health screenings for hosp. visitors and staff.
• Performed temp. checks and health questionnaires, maintained safety protocols.
• Assisted patients in wheelchairs to the different clinics within the big hospital.
• Supported patients’ mobility as a “Wayfinder” to clinics.
• Contract job ended due to mandates being lifted.

Fulfillment Warehouse Associate - Amazon Fulfillment Robotics Center - Okc, Ok.

(2019-09 - 2020-08)

• Processed inbound and outbound package parcels, supporting robotic storage and order fulfillments.
• Opened and scanned items to be processed for shipment to customers.
• Maintained inventory accuracy.

Package Sorter & Order Filler - Amazon Sort Center - Okc, Ok.

(2018-01 - 2018-08)

Part time 16 – 20 hrs. wkly.

• Scanned pkg. barcodes, organized packages onto pallets, and ensured timely dispatch.

Behavioral Risk Factor Surveillance System Interviewer - State Dept. of Health (OSDH) State Temp. Contr.

(2017-03 - 2017-07)

A small Center Call within OSDH. Recipients contacted throughout the 77 counties in Okla. (OSDH) has participated in the BRFSS since 1988.

• Conducted health surveys via push-button telephone to collect behavioral risk data.
• Conducted outbound calls, recorded survey responses, and maintained data accuracy.

Office & Data Entry Support - Various Temporary Assignments - Okc, Ok.

(2014-06 - 2017-07)

• Provided Administrative support, data entry, and document management across multiple organizations.
• Entered and organized data for city parks, cancer society, and legal agencies.
• Supported document scanning and filing projects to improve record accessibility.

File Clerk Maint. /Document-Prep Clerk - Manpower Group Temp. Srv: Novad Management Consult./Sutherland Sys. - Okc., Ok.

(2014-09 - 2015-02)

I’ve worked off & on with this agency since early 2000’s. Through Manpower Services, I was working as a for the scanning of mortgage documents. I worked in the file room, setting up the files on the shelves. This was contract/temp. through “Manpower.” This company took over a government contract that was terribly neglected by another company. The Novad/Sutherland team was in the process of rescuing this colossal project.

(Pseudo) Ghost Pilot. - The Mike Moroney Aeronautical Center: FAA, Former Contractor, “South Way Services.”

(1995-12 - 1996-06)

The job assisted with training the Air Traffic Students. The Radar Training Facility. Ghost Pilot Air Traffic. Simulated flying lab on computers. Departures & Landings. Enroute flying.

“Telecommunications Operator.” - FAA former contractor: DataCom Inc. - Airmedical Cert. Unit, CAMI Building

(1999-10 - 1999-12)

I was a detailed, contr. person. I discussed with pilots their medical recerts., to continue to fly aircraft.

P.C. Support Technician & Computer Repair - Metro Technology Center. (2015-08 - 2016-12)

Business Technologies A.A.S. - Okla. State Univ., (2006-06 - 2010-12)

Business Management A.A.S. - Okla. State Univ., (2005-08 - 2010-12)

Secretarial Technology - Metro Technology Centers (1993-01 - 1996-06)