Drew T. Johnson

Adaptable professional with a Bachelor of Arts in Communication Studies and a Minor in Technical Writing. Proven track record in leadership and operations management, having supervised teams of up to 35 employees in high-pressure logistics and hospitality environments. Skilled in technical writing, video production, and administrative organization, with a strong commitment to customer service and conflict resolution.

Machine Operator - Reliance Worldwide Corporation - Cullman, AL

(2024-01 - 2025-01)

• Operate and maintain Recoilers 1-6 in building P2.
• Perform stick packing and ensure consistent machine upkeep and maintenance.

Waiter - LongHorn Steakhouse - Decatur, AL

(2023-08 - 2025-11)

• Provided high-quality dining service, including making and serving drinks.
• Maintained restaurant cleanliness and upkeep while managing customer requests.
• Cultivated a welcoming environment and exceeded monthly sales targets by upselling menu items.

Restaurant Supervisor - Southern Oak Restaurant (Marriott Grand National) - Auburn, AL

(2022-02 - 2023-07)

• Supervised and led a team of 20–25 employees, overseeing the day-to-day functioning and success of the restaurant and bar.
• Managed inventory and logistics, including alcohol purchasing and requisition utilizing Adaco software.
• Utilized Microsoft Excel to track employee attendance, payroll, and job performance.
• Resolved guest complaints to ensure repeat patronage and maintained high customer service standards.

Driver Manager - R.E. Garrison Trucking, LLC - Vinemont, AL

(2021-02 - 2022-01)

• Led and oversaw productivity and routes for a fleet of 35 long-haul truckers.
• Acted as the primary intermediary between truckers and upper management, troubleshooting logistical problems as they arose.
• Tracked weekly payroll for employees to ensure accuracy.
• Maintained constant verbal and written communication via telephone, email, and Microsoft Teams.

Production Line Worker - Toyota Motor Manufacturing Alabama - Huntsville, AL

(2020-08 - 2021-02)

• Worked in a fast-paced assembly line environment building and installing engine parts.
• Performed critical quality checks on engines post-installation.
• Maintained an excellent attendance record.

Intern - Cullman Economic Development Agency - Cullman, AL

(2019-01 - 2019-03)

• Performed research, collected quotes, and wrote an article published in Cullman Good Life magazine.
• Taught money management skills to local high school students.
• Executed various office administration and research tasks.

Waiter/Trainer - Grumpy's Italian Bar & Grill

(2018-05 - 2020-02)

• Trained new servers and coordinated special events.

Salesperson - Dick's Sporting Goods

(2014-08 - 2016-07)

Bachelor of Arts - Communication Studies - The University of Alabama in Huntsville (2023-05)