Duncan Kimani

Facilities, Engineering & Infrastructure leader with 20+ years of experience managing multi-site portfolios exceeding 3.5M+ sq. ft., assets valued at $750M+, and operating & capital budgets exceeding $50M across corporate, commercial, industrial, manufacturing, agro-industrial, and mission-critical environments. Expertise spans integrated facilities management, workplace experience, commercial real estate operations, plant & utilities engineering, capital projects, infrastructure modernization, sustainability, and operational excellence. Proven track record of delivering 99%+ SLA performance, 99.5% asset uptime, double-digit cost savings, enhanced energy efficiency, and technology-driven operational improvements through smart buildings, automation, predictive maintenance, business analytics, and digital transformation.

Recognized for transforming facilities, infrastructure, workplace environments, and manufacturing-support operations into strategic business assets that drive performance, resilience, innovation, and sustainable growth.

Professional Development - MS in Technology Management (MSTM), Online - University of Massachusetts Dartmouth

(2023-05 - 2026-06)

Focused on Operations & Technology Management, capital project execution, and data-driven decision-making to optimize facilities engineering, infrastructure upgrades, and operational efficiency.

Fulfillment Center Associate (Seasonal) - Amazon - Cranbury, NJ

(2023-04 - 2023-05)

Supported high-volume logistics operations in a technology-driven fulfillment environment, maintaining 99%+ order accuracy and full adherence to standardized operational workflows and safety protocols.

Facilities, Engineering & Workplace Experience Manager - Elegant Group (East Africa) Limited - Nairobi, Kenya

(2015-01 - 2022-10)

• Integrated Facilities, Engineering & Real Estate Leadership: Led integrated Facilities Management, Facilities Engineering, Workplace Experience, Commercial Property & Real Estate Operations across a multi-site portfolio exceeding 10 locations and 3.5M+ sq. ft. with assets valued at over $750M.
• Operational Excellence, Asset Performance & Budget Stewardship: Managed operating & capital budgets exceeding $50M while maintaining 99%+ SLA performance and 99.5% asset uptime through facilities operations, asset management, reliability programs, and continuous improvement initiatives.
• Building Systems Engineering & Critical Infrastructure Management: Directed integrated hard & soft facilities services, including HVAC, MEP, utilities, fire protection, BMS/BAS, security, cleaning, grounds maintenance, workplace services, and critical building systems.
• Workplace Experience, Space Strategy & Occupancy Optimization: Led workplace experience programs involving employee engagement, workplace transformations, office relocations, space planning, occupancy management, occupancy optimization, and service delivery improvements that enhanced workforce productivity and satisfaction.
• Commercial Property Operations, Tenant Services & Asset Lifecycle Management: Oversaw commercial property & real estate operations, tenant services, vendor management, contract administration, asset lifecycle planning & cost optimization programs that improved asset performance, tenant satisfaction & long-term value.
• Capital Projects, Infrastructure Modernization & Project Delivery: Delivered facility expansions, renovations, infrastructure modernization, utility upgrades, workplace improvements, and capital projects from planning and budgeting through commissioning and operational handover.
• Smart Buildings, Digital Transformation & Technology Innovation: Championed smart building technologies, IWMS/CAFM platforms, IoT monitoring, predictive maintenance, automation, business analytics & digital transformation initiatives to improve operational visibility, energy efficiency, asset performance & decision-making.
• Sustainability, Compliance, Risk Management & Business Resilience: Led sustainability, compliance, risk, resilience, governance & business continuity programs while partnering with executives, employees, tenants, contractors & vendors to align facilities, engineering, workplace & real estate strategies with business objectives.

Facilities & Workplace Experience Manager - Elegant Group (Kenya) Limited - Nairobi, Kenya

(2013-07 - 2014-12)

• Facilities Operations, Workplace Experience & Portfolio Management: Managed Facilities Management, Workplace Experience, Commercial Property & Real Estate Operations across a multi-site portfolio of corporate, commercial, & mixed-use properties, ensuring safe, efficient & customer-focused workplace environments.
• Vendor Management, Service Delivery & Operational Excellence: Directed day-to-day facilities operations, overseeing 50+ vendors & service providers while maintaining high service standards, SLA performance, operational reliability, and cost-effective service delivery.
• Workplace Strategy, Change Management & Occupancy Optimization: Led workplace strategy and change management initiatives including space planning, occupancy management, workplace transformations, office relocations, and employee experience programs that enhanced workplace utilization, accessibility, employee engagement, and workforce productivity.
• Workplace Projects, Fit-Outs & Relocation Management: Delivered 20+ workplace fit-outs, relocations, and projects annually, coordinating with landlords, contractors, and stakeholders to ensure seamless delivery and business continuity.
• Commercial Property Operations, Tenant Services & Asset Management: Managed commercial property & real estate operations, tenant services, vendor partnerships, lease support activities, asset maintenance programs, and workplace services that enhanced tenant satisfaction, operational performance, and cost efficiency.
• Workplace Technology, CAFM/IWMS & Operational Analytics: Implemented CAFM/IWMS platforms, workplace technologies, and service request systems that improved operational visibility, workplace analytics, and decision-making.
• Risk Management, Health & Safety Compliance & Business Continuity: Led risk management, health & safety compliance, governance, and business continuity initiatives that strengthened resilience, compliance, and workplace safety.
• Sustainability, ESG & Energy Management: Championed sustainability, ESG, and energy management initiatives focused on environmental performance, resource optimization, energy efficiency, and long-term asset value preservation.
• Stakeholder Engagement, Collaboration & Strategic Alignment: Collaborated with top management, employees, tenants, contractors, vendors, landlords, and key stakeholders to align facilities, workplace, and real estate services with organizational objectives and evolving business needs.

Utilities & Facilities Engineer (Services) - Coca-Cola Beverage Africa (Formerly Coca-Cola South Africa) - Nairobi, Kenya

(2011-06 - 2013-06)

• Utilities Operations, Beverage Processing & Manufacturing Support Systems: Managed and optimized utility, facilities, infrastructure, and beverage processing systems supporting manufacturing operations, including steam generation, water treatment, wastewater treatment, compressed air, refrigeration, industrial gases, beverage processing, CIP systems, chemical distribution, and power generation & distribution systems.
• Facilities Engineering, Infrastructure & Building Systems Management: Led facilities engineering and infrastructure management, overseeing MEP systems, HVAC, fire & life safety systems, building services, utility networks, security infrastructure, and site infrastructure across corporate offices, warehouses, distribution centers, laboratories, workshops, utility plants, and support facilities.
• Industrial Infrastructure, Utilities Distribution & Site Services Management: Managed plant infrastructure including roads, drainage, water storage, electrical infrastructure, emergency power systems, and support services required to maintain safe and uninterrupted operations.
• Asset Reliability, Maintenance Strategy & Lifecycle Management: Implemented preventive, predictive, corrective, and reliability-based maintenance programs that improved asset availability, reduced downtime, strengthened lifecycle management, and enhanced operational reliability.
• Capital Projects, Infrastructure Modernization & Shutdown Management: Delivered 15+ capital projects annually, including utility upgrades, facility expansions, infrastructure modernization, office renovations, process improvements, retrofits, commissioning activities, and planned shutdowns while maintaining operational continuity, cost control, and safe execution.
• Industrial Automation, Controls & Energy Management Systems: Supported SCADA, PLC controls, BMS/BAS, utility monitoring, and energy management initiatives.

MS - Technology Management - University of Massachusetts Dartmouth (2023-05 - 2026-06)