Dwayne Lawson

I’m a Certified Scrum Master and IT professional with over 12 years of experience supporting cross‑functional teams, improving workflows, and driving continuous improvement in fast‑paced technical environments. My background spans IT support, technical analysis, Agile facilitation, and process optimization. I’m passionate about helping teams remove blockers, collaborate effectively, and deliver high‑quality results.

I am a master with Microsoft suite, SQL and Python programming language. Let's create together.

I bring over 12 years of experience in IT support, technical analysis, and cross‑functional team collaboration across fast‑paced environments. My work has focused on improving workflows, resolving complex technical issues, and helping teams communicate more effectively. As a Certified Scrum Master, I apply a servant‑leadership approach to remove impediments, guide stakeholders, and support continuous improvement.

My background includes facilitating team communication, optimizing processes, and driving operational efficiency across enterprise systems. I’m now transitioning fully into Agile leadership roles where I can combine my technical foundation with my passion for coaching teams and enabling better outcomes.

I hold formal training in Computer Networking and Administration, supported by studies in Computer Science and hands‑on technical coursework. My education provided a strong foundation in network infrastructure, system administration, troubleshooting, and IT operations — all of which complement my work in Agile environments. This background enables me to bridge technical teams, understand system‑level challenges, and support continuous improvement as a Scrum Master, developer and/or facilitator.