Dynasty Knight

Hardworking and dependable customer service professional with 5+ years of experience in retail, leadership, caregiving, and pharmacy operations. Known for strong communication, attention to detail, adaptability, and providing excellent service in fast-paced environments. Experienced in assisting customers, supporting team operations, handling responsibilities independently, and maintaining a professional and welcoming environment.

Shift Supervisor at CVS (2026-01 – Present)

• Support daily store operations and help ensure a positive customer experience.
• Assist with team coordination, customer service, cash handling, and operational procedures.
• Maintain a professional, organized environment while handling multiple priorities in a fast-paced setting.

Caregiver at The Birches at Harleysville (2025-06 – 2025-12)

• Provided compassionate daily support and assistance to residents while maintaining dignity and respect.
• Monitored resident needs, communicated concerns appropriately, and followed established care procedures.
• Maintained accurate attention to safety, cleanliness, and resident comfort.

Team Lead at Walmart (2023-01 – 2023-10)

• Supported associates and helped coordinate daily department operations.
• Provided customer service, resolved customer concerns, and assisted with maintaining an organized sales floor.
• Helped train and guide team members while meeting operational expectations.

Retail Associate at Marshalls (2023-01 – 2023-12)

• Assisted customers with purchases, product questions, and general store needs.
• Maintained merchandise presentation and supported daily store operations.
• Handled responsibilities efficiently in a busy retail environment.

Cashier at Sheetz (2023-01 – 2023-12)

• Provided friendly and efficient customer service in a high-volume environment.
• Processed transactions accurately and maintained a clean, organized work area.

Retail Associate at Hobby Lobby (2024-01 – 2024-12)

• Assisted customers and supported daily retail operations.
• Maintained merchandise organization and a clean, welcoming store environment.

Coursework in Medical Assisting

Training in Entry-Level Phlebotomy