Ella Plumb

Motivated and dependable professional currently pursuing an Associate Degree in Nursing at College of DuPage (anticipated RN program start 2028). Brings a strong foundation in customer service, teamwork, and communication from fast-paced work environments. Seeking an entry-level medical assistant position with on-the-job training to gain hands-on clinical experience, contribute to patient care, and build a long-term career in healthcare.

Barista at Starbucks (2022-08 – Present)

• Deliver exceptional customer service in a high-volume, fast-paced environment serving 100+ customers daily
• Prepare and customize beverages with precision while upholding quality and cleanliness standards
• Handle cash transactions and operate point-of-sale systems efficiently and accurately
• Collaborate with team members to maintain smooth daily operations during peak periods
• Demonstrate strong multitasking, verbal communication, and problem-solving abilities under pressure

Cashier / Ice Cream Maker at Dairy Queen (2020-04 – 2022-06)

• Assisted customers with orders and payments in a high-volume retail food service setting
• Prepared ice cream products and maintained food safety and sanitation standards
• Managed customer concerns professionally and resolved issues efficiently to ensure satisfaction
• Maintained cleanliness and organization of workstations throughout each shift

Associate Degree in Nursing (in progress) – College of DuPage (2024)

High School Diploma – Glenbard East High School (2024)