Ellie Cruz
Experienced Concierge Professional
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About
I really enjoy being a concierge because it is the first pount of contact where I get to interact with clients on a regular basis. As a concierge I greet with warm welcomes, fond farewells, and create remarkable experiences for the clients. I have a service oriented mindset and be capable of making every guest feel valued. I am willing to go above and beyond to deliver an exceptional member experience.
As an employee, I always have a positive attitude, maintain a professional appearance, and keep a readiness to work as a team.
My communication skills are strong and include verbal, written, phone, text, and social media communications.
Experience
Bailey’s Health and Fitness—Guest Services, Current Employment
Jordan Faye Contemporary Art Gallery, Maryland—Gallery Concierge, 2012-2016
Education
Communications Major, Montgomery College, AA
