Chris Pavich

Experienced operations and supply chain professional with a proven track record in Global Supply Chain Management, Continuous Improvement, Logistics, Manufacturing, and Customer Service. Strong background in leading Lean Six Sigma initiatives, optimizing processes, and driving measurable performance improvements across corporate and manufacturing environments. Adept at cross-functional collaboration, project management, and developing standardized best practices that enhance safety, quality, and efficiency.

Continuous Improvement & Facilities Manager at USG Corporation (2023-04 – Present)

• Lead plant-wide Lean Six Sigma initiatives to eliminate waste, reduce variance, and drive measurable improvement.
• Train and mentor teams across departments on continuous improvement tools and problem-solving methods.
• Support safety and compliance through development of VWIs, SOCs, SOPs, and Deep How training materials.
• Facilitate Gemba Walks, Accountability Boards, Reflection Meetings, and CI Card management.
• Collaborate cross-functionally to align improvement projects with operational objectives and financial goals.

Global Supply Chain Coordinator at USG Corporation (2020-12 – 2023-01)

• Managed shipment scheduling, truck slot allocation, and warehouse organization for retail and international orders.
• Coordinated communications between Supply Chain, Logistics, Customer Service, and Production Planning.
• Oversaw customs documentation, retail shipments (LDC/RDC), and vendor return processes (ATR).
• Investigated root causes of logistics errors through CARs and implemented lasting corrective actions.
• Led weekly cross-departmental meetings to synchronize production, inventory, and shipping priorities.
• Supported safety training and Lean initiatives through documentation and CI event facilitation.

Production Operator – Specialty at USG Corporation (2020-06 – 2020-12)

• Operated and troubleshot paint and box-on-demand systems for specialized production lines.
• Maintained production accuracy and mobile equipment operation standards.
• Contributed to process improvements in product quality and throughput.

Division Specialist, Southwest Division at The Sherwin-Williams Company (2017-10 – 2020-06)

• Supported Marketing and Supply Chain in planning, forecasting, and logistics for architectural and marine products.
• Managed large jobs and raw material procurement coordination across multiple plants and job sites.
• Established SOPs and Knowledge Base Articles for nationwide Customer Service training.
• Led Continuous Improvement projects across divisions; Lean Six Sigma Black Belt Certified.

General Polymers & Marine Specialist at The Sherwin-Williams Company (2017-04 – 2017-10)

• Liaised with the U.S. Navy, Coast Guard, and Army Corps of Engineers on specialized marine coatings.
• Managed restricted inventory and coordinated testing with CERL and Naval Research Labs.
• Oversaw logistics and compliance for strategic defense manufacturing partners.

Global Supply Chain Representative at The Sherwin-Williams Company (2016-04 – 2017-10)

• Managed internal ordering, routing, and logistics for nationwide distribution.
• Facilitated on-time delivery through proactive tracking and carrier coordination.
• Provided support for ZE and hold queue management, enhancing order throughput.

Logistics Manager at Target (2015-10 – 2016-04)

• Led in-store logistics operations and auditing of all vendor and DC shipments.
• Oversaw replenishment systems, inventory audits, and team leadership for backstock management.

District Auditor / Loss Prevention at AT&T Mobility / Communications (2013-11 – 2015-04)

• Conducted operational audits and compliance training across Cleveland stores.
• Investigated theft and procedural noncompliance, reducing district loss metrics.

Sales Operations at AT&T Mobility / Communications (2010-01 – 2013-11)

• Supported sales, merchandising, inventory controls, and marketing campaigns.
• Developed new audit compliance systems, leading to district-wide audit success.
• Lean Six Sigma Green Belt and trained in Kaizen Methodology.

Route Sales Specialist at Frito-Lay (2009-01 – 2010-01)

• Increased sales across major retail accounts through merchandising and relationship management.
• Maintained vehicle logs, verified manifests, and managed billing compliance.

Department Manager at The Home Depot (2004-03 – 2009-01)

• Managed department operations, staffing, sales, and inventory for multiple departments.
• Led performance training and evaluation for a 20-person team.
• Delivered sustained sales growth through project-based promotions and customer engagement.

Completed Coursework in Business Management – Cleveland State University (2004 – 2006)

High School Diploma – St. Edward High School (1999 – 2003)