Elwaad Werah

Mission-driven project and operations professional with experience supporting high-volume international programs, coordinating cross-functional stakeholders, travel and events, reporting, training, and day-to-day business operations. M.S. in Project Management with experience spanning international operations and technology implementation. Known for managing significant priorities with ease, anticipating operational needs, communicating effectively across teams, and following complex work throughout execution

Senior Host Operations Coordinator, Employer Relations - Council on International Educational Exchange (CIEE) - Remote

(2023-01)

• Manage CIEE's highest-volume employer portfolio, supporting over ten major employer partners across 50+ individual sites that collectively account for approximately 80% of seasonal Work & Travel USA participant volume
• Resolve 500+ participant and employer cases and 2,000+ employer communications per summer season, managing the team's largest case volume while documenting concerns, interpreting program requirements, escalating risks, and coordinating issues through resolution
• Coordinate across Employer Relations, International Operations, Participant Services, and Hiring Events to track participant needs, outstanding actions, deadlines, and employer concerns across peak seasonal operations
• Produce and distribute Salesforce-based hiring and participant status reports for priority employer partners, monitoring hiring progress, arrivals, visa delays, and other exceptions requiring follow-up or intervention
• Designed and delivered onboarding and operational training for eight coordinators, creating guidance and serving as the primary resource as new team members transitioned to independently managing their assigned portfolios
• Supported priority employer partners as Employer Liaison for international hiring roadshows, orchestrating employer travel and event logistics, including flight arrangements, schedules, restaurant reservations, and on-site support while serving as a primary point of contact throughout multi-day recruiting events
• Coordinated 20+ international recruiting sessions and interviewed 200+ participants; delivered program guidance and interview-preparation presentations to hundreds of attendees
• Coordinate business travel and logistics using TravelPerk and process business expenses through SAP Concur in support of international recruiting and employer engagement activities

IT Project Manager - Hubscriptions Limited - Remote

(2022-01 - 2022-12)

• Coordinated client stakeholders, technical teams, and vendors across cloud and cybersecurity projects, managing timelines, meetings, deliverables, dependencies, and implementation activities
• Coordinated and led client kickoff, status, and implementation meetings, managing scheduling, agendas, project documentation, status reports, risk logs, action items, and stakeholder follow-up
• Led implementation of Zoho Inventory and Purchasing modules for Santa Rosa Foods, translating business needs into project activities and managing testing and rollout across client and technical teams

Research Scholar - U.S. Fulbright Program - Trinidad & Tobago

(2021-01 - 2022-12)

• Managed an independent international research project for six months in Trinidad & Tobago, coordinating meetings with community members and education stakeholders, researching activities, conducting data analysis, presentations, and deliverables across academic and community partners

M.S. - Project Management - Northeastern University (2026)

B.A. - Government & Education - Bowdoin College (2021)