Emanuel Salazar

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Housekeeper at Supreme Cleaning Inc. (2019-07 – 2021-03)

• Maintained cleanliness and organization in residential and commercial spaces.
• Utilized cleaning supplies and equipment safely and effectively.
• Followed detailed cleaning schedules for various client locations.
• Maintain supply storage clean organized and inventory

Passenger Service Agent at DGS Delta Global Services (2017-03 – 2021-03)

• Provided exceptional customer service to passengers during check-in and boarding processes.
• Assisted passengers with baggage handling and ensured compliance with security regulations.
• Coordinated flight information updates and communicated changes to passengers promptly.
• Collaborated with team members to maintain efficient airport operations and passenger flow.
• Managed lost luggage inquiries and facilitated claims processing for affected passengers.
• Utilized airport software systems for ticketing, boarding passes, and baggage tracking.
• Resolved passenger issues effectively while maintaining a positive travel experience at all times.
• Assisted customers with reservations, cancellations, and rebooking flights as needed.

Passenger Service Agent at Swissport International Inc (2017-05 – 2020-05)

• Provided exceptional customer service to passengers during check-in and boarding processes.
• Assisted passengers with baggage handling and ensured compliance with security regulations.
• Coordinated flight information updates and communicated changes to passengers promptly.
• Managed lost luggage inquiries and facilitated claims processing for affected passengers.
• Provide service to multiple airlines, such as Qatar airways, Egypt airlines, Emirates, etc

Manager/server at Mamajuana cafe (2009-02 – 2017-05)

• Managed daily operations and ensured smooth service in a fast-paced restaurant.
• Trained and supervised staff to maintain high service standards and efficiency.
• Coordinated staff schedules to optimize coverage during peak dining hours.
• Oversaw inventory management, ensuring stock levels met operational needs.
• Resolved customer complaints promptly to maintain a positive dining experience.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Maintained compliance with health and safety regulations in restaurant operations.
• Developed menus in collaboration with chefs to align with customer preferences.

– Martin Luther King Jr High School (2002-07)

Some College (No Degree) in Liberal Arts And Sciences – Borough of Manhattan Community College