Emersen Mckinney

Generated studio revenue through membership sales while educating new members on studio services, processes, and technology. Managed a pipeline of 100+ prospective leads each month through CRM systems, proactive outreach, and accurate documentation. Built trusted relationships with prospective and existing members by identifying needs and recommending appropriate solutions.

Sales Associate at Orangetheory Fitness (2025-03 – Present)

• Generated studio revenue through membership sales while educating new members on studio services, processes, and technology.
• Managed a pipeline of 100+ prospective leads each month through CRM systems, proactive outreach, and accurate documentation.
• Built trusted relationships with prospective and existing members by identifying needs and recommending appropriate solutions.
• Collaborated with coaches and studio leadership to ensure a seamless member experience in a fast-paced environment serving 100+ daily visits.

Office Assistant at The Ohio State University (2023-09 – 2025-03)

• Served as the primary point of contact for five buildings of students, residents, and visitors.
• Assessed resident concerns, coordinated with multiple university departments, and implemented timely solutions while maintaining high customer satisfaction.
• Managed multiple administrative priorities in a high-volume office environment supporting hundreds of residents.

Realtor Assistant at Highmark Real Estate Group (2019-03 – 2022-08)

• Coordinated direct mail campaigns and client communications reaching more than 500 households while maintaining organized records and project timelines.
• Supported planning and execution of annual client appreciation and community engagement events by coordinating logistics and administrative tasks.
• Assisted with marketing initiatives and client relationships to strengthen brand awareness and support business growth.

Bachelor of Science in Health Sciences – The Ohio State University (2022 – 2026)

Minor in Business – The Ohio State University (2022 – 2026)

Study Abroad Program in Marketing – The Ohio State University (2025-03 – 2025-03)