Emily Singleton
Professional
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About
Motivated and detail-oriented professional with experience in medical offices, legal settings, and customer service environments. Recently relocated from Louisiana to Florida, bringing a strong work ethic, adaptability, and excellent communication skills. Proven ability to manage schedules, handle sensitive information, and provide high-quality support in fast-paced environments.
Known for being organized, dependable, and committed to delivering positive experiences for both clients and team members.
Experience
Office Staff at Pediatric Endocrine Associates (2025-07 – Present)
Office support in pediatric medical practice with focus on insurance coordination and patient scheduling
- Verifying insurance eligibility
- Obtaining authorization from insurance companies/physicians offices
- Scheduling new/established patients appointments
- Obtaining new and existing patients records and lab work
- Checking in and out patients and answering phones
- Managing physicians calendars/schedules
- EMR usage (Practice Fusion)
Host at Birkins Steakhouse and Sushi Bar (2025-04 – Present)
Hospitality and customer service role managing reservations and front-of-house operations
- Collect and input to go orders
- Cleaning
- POS operations
- Customer service
- Cash handling
- Conflict resolution
- Managing open table reservations
Office Assistant at The Law Offices of Sonja T. Castella (2024-11 – 2025-04)
Legal office support with focus on client communications and document management
- Scheduling consultations and client meetings for local attorneys
- Filing documents with the court
- Managing Attorney Calendars
- Scanning in incoming and outgoing documents
- Communicated with clients on time-lines and directed messages
- Organized and prepared documents for court dates and meetings
Assistant Manager (Reception/Sales) at European Wax Center (2023-11 – 2024-11)
Management role in beauty services with focus on customer relations and sales operations
- Cash handling
- Package/product/promotional sales
- Scheduling reservations
- Reviewing appointments
- Refunds
- Opening and closing
- Relationship building
- Inventory
