Emma Bearup
Customer-focused professional with 8+ years of experience in retail, leasing, and service environments
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About
Customer-focused professional with 8+ years of experience in retail, leasing, and service environments. Known for strong communication skills, attention to detail, and the ability to manage customer needs efficiently while maintaining organized, accurate records. Comfortable with technology, multitasking, and working in fast-paced settings.
Experience
Household Management - Stay at home parent
(2019-03)
- Managed daily schedules, appointments, and deadlines
- Coordinated household budgeting, planning, and organization
- Developed strong multitasking and problem-solving skills
- Communicated effectively with teachers, healthcare providers, and service professionals
- Maintained flexibility and time management in a fast-paced environment
Cashier - Sam's Club
(2016-10 - 2019-03)
- Delivered consistent, high-quality customer service in a high-volume retail environment
- Managed cash register operations, including drawer counts at opening and close
- Promoted and sold Plus Membership upgrades and Sam's Club Mastercard
- Maintained accuracy while multitasking during peak business hours
Sales Associate - Plato's closet
(2015-08 - 2017-02)
- Assisted customers with purchases while maintaining a clean, organized sales floor
- Processed transactions and handled cash responsibly
- Supported inventory organization and visual merchandising
Teachers Assistant - Kids First Learning Place
(2014-12 - 2015-11)
- Assisted in the care and supervision of children ranging from newborns to age 12
- Helped develop and maintain daily schedules and learning activities
- Ensured a safe, engaging, and structured environment
Leasing Agent - The Shores of Roosevelt Park
(2012-11 - 2014-11)
- Answered phones and responded to email inquiries in a professional manner
- Conducted apartment tours and assisted prospective tenants
- Performed data entry, filing, and maintained organized office records
- Managed office supply inventory and ordering
- Utilized Microsoft Office and Apple computer systems daily
Server - Ray's Drive-In
(2010-08 - 2013-10)
- Provided friendly, efficient service to ensure customer satisfaction
- Operated register and handled cash transactions
- Assisted with food preparation and back-of-house tasks
Education
Associate degree - General education - Muskegon Community College
