Eric Pendleton

Communications professional with 20+ years producing recurring international publications, executive and investor communications, and enablement content for B2B and enterprise audiences — including six years owning a global bilingual corporate publication across a medical technology company's business units in France and the United States.

Works comfortably as an embedded consultant: takes on unfamiliar programs quickly, coordinates content intake across marketing, technical, regional, and leadership stakeholders, and turns feedback and performance data into recommendations that hold up in front of executives.

Fluent

French and six years living and working in Europe make cross-Atlantic collaboration routine rather than an adjustment. Work samples available.

Equity Partner / Executive Producer at Lunchbox Labs (2022-01 – Present)

• Author investor memoranda, strategic briefs, situation reports, and decision-ready documents for financing, governance, partnership, and member-separation matters at an independent animation and advanced-media studio.
• Coordinate communications among company leadership, production teams, investors, business partners, accountants, and legal counsel across a multi-entity environment.
• Run research and document-analysis workflows that synthesize contracts, financial records, operating agreements, and correspondence into structured work product, retaining full editorial oversight of accuracy, logic, and risk.

Strategic Communications Advisor at Gaia Eco Developments (2025-01 – Present)

Embedded communications support for a large-scale sustainable infrastructure venture spanning energy, water, circular agriculture, AI infrastructure, and capital formation — one of four equal founder entities.

• Develop investor-facing narratives, executive briefs, presentation content, process documentation, and partner communications for investors, strategic partners, and nontechnical decision-makers.
• Translate multidisciplinary technical and commercial material into decision-ready language across a fast-moving, multi-stakeholder program.

Global Quality Systems Process Manager at Takeda Pharmaceuticals (2020-01 – 2020-12)

Managed deployment and maintenance of global documentation and training content for Takeda's Global Quality organization across multiple sites in a regulated GxP environment.

• Collaborated with global stakeholders on process consistency and content usability, and supported SharePoint-based document and training workflows.

Training Manager / Content Writer at Luminoso Technologies (2016-01 – 2017-12)

Built customer onboarding, training, and documentation for an enterprise natural-language-processing platform serving major corporate clients.

• Researched and wrote white papers, articles, and webinar content translating NLP and unstructured-data concepts for business audiences. Samples available.

Corporate Communications at bioMérieux (1991-01 – 1998-12)

Created and edited a global bilingual company publication covering the medical, pharmaceutical, and industrial business units — gathering content from contributors across units and countries, holding the editorial calendar, and producing each issue in French and English for 3,500 employees worldwide.

• Supported executive and international corporate communications while living and working in France.

Founder / Principal at Pendleton Financing (2019-01 – 2023-12)

Prepared borrower narratives and documentation; coordinated among clients, lenders, attorneys, and real-estate professionals.

Training / Learning Management Consultant at Alexion Pharmaceuticals (2018-01 – 2019-12)

Designed an enterprise train-the-trainer program with facilitator resources and learning-management workflows.

Process & Communications Training Adviser at Harvard Pilgrim Health Care (2017-01 – 2018-12)

Created process, communications, and training materials supporting organizational change.

Senior OCM / Training Consultant at Deloitte (2016-01 – 2016-12)

Audited a curriculum against source documentation for a Massachusetts state-government implementation and rewrote to close the gaps.

Senior Quality Trainer at Shire Pharmaceuticals (2014-01 – 2015-12)

Partnered with business-process owners on competency-based training and an enterprise learning-system implementation.

Training & Support Lead at Citizens Bank (2010-01 – 2013-12)

Built and maintained 500+ pages of user documentation for a commercial-lending platform used by ~2,000 employees; delivered role-based training to lenders, administrators, and operations teams.

Implementation Consultant at Wolters Kluwer Financial Services (2007-01 – 2009-12)

Deployed commercial-lending software at financial institutions nationwide and trained administrator and end-user audiences.

Customer Service Training Lead at Online Buddies (2003-01 – 2005-12)

Built a two-week certification program and job-based competency assessment for a 40-person service organization. Increased productivity by 800% saving the company millions.

M.S. in Business Management – Emmanuel College (2008-12)

M.A. in French Language, History & Literature – Washington University in St. Louis (1992-12)

B.A. in French Language & Literature, Psychology minor – Colby College (1986-12)