Erika I Martinez

Detail-oriented professional with over a decade of experience in administrative support, skilled in customer relations, appointment scheduling, and data entry. Proven ability to manage calendars, handle inquiries, and ensure positive visitor experiences. Eager to leverage organizational and communication skills to excel as a Receptionist in a dynamic environment.

Receptionist at Blackheart Logistics (2025-11 – 2026-06)

• Greeted visitors warmly and ensured they had a positive experience.
• Handled cash and credit card payments with accuracy.
• Answered phones professionally in accordance company policy
• Fast learner very motivated
• Looking to expand my horizons

Administrative Assistant at UACJ Universidad Autonoma de Ciudad Juarez (2011-02 – 2023-06)

• Maintained files and filing, keeping sensitive information confidential.
• Answered phone calls, directed inquiries to appropriate personnel, responded to customer
• Worked great in both team settings and on solo projects
• Responsible for the balancing of cash monies and electronic balances
• Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, PowerPoint.
• Used Microsoft Office Suite to create and revise documents and presentations.
• Maintained calendars and schedules to set appointments for management team.

GED – Ysleta community learning center, 121 padres dr (2026-06)