Erika Miller
Event Experience Design & Corporate Project Management Specialist
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About
I would be thrilled for the opportunity to return to Nationwide and bring my 10+ years of enterprise event planning, procurement, and cross-functional project management experience back to the organization. My background supporting HR, Innovation, Bank, and enterprise-wide functions has equipped me with the exact blend of strategic planning, vendor sourcing, financial stewardship, and executive-level event execution required for the Financial Services Events Planner role. I'm known for elevating attendee experience, optimizing budgets, strengthening vendor partnerships, and delivering polished, high-impact events that align with business priorities.
Experience
Operations Planners - Nationwide Innovation at Nationwide Insurance (2023-01 – 2025-01)
Led end-to-end planning and execution of executive-level and enterprise events, including Nationwide's inaugural Patent Award Ceremony, supporting audiences of 50–300+. Managed agendas, spatial design, run-of-show, vendor contracts, and on-site production with precision and brand alignment. Owned event budgets, vendor negotiations, purchase orders, and post-event reconciliation; tracked risks and developed contingency plans to ensure continuity.
Produced executive-ready communications, speaker briefs, and attendee materials.
- Planned and executed 25+ annual events including leadership meetings, employee engagement programs, recruiting events, training sessions, and large-scale conferences.
- Served as primary liaison between internal clients, vendors, facilities, IT, security, and executive leadership.
- Applied human-centered design and experience mapping to optimize attendee journeys and key touchpoints.
- Created dashboards, cost-savings reports, and post-event summaries for senior leadership.
Meeting Specialist - HR at Nationwide Insurance Company (2018-01 – 2023-01)
Managed and executed enterprise and departmental events, leadership trainings, and stakeholder meetings across HR and business units. Planned event content, agendas, speakers, locations, materials, and logistics for in-person, virtual, and hybrid experiences. Negotiated pricing, contract terms, and service packages to achieve cost savings while maintaining brand standards and attendee experience.
- Supported community, recruitment, and diversity-focused events aligned to organizational priorities.
- Collected and analyzed feedback to inform improvements and guide future planning.
- Maintained strict confidentiality while handling sensitive HR and leadership-level materials and communications.
- Sourced and evaluated venues, hotels, A/V providers, décor partners, transportation vendors, and catering services for corporate meetings and national events.
Program Coordinator - Nationwide Bank at Nationwide Insurance Company (2016-01 – 2018-01)
Supported large-scale initiatives by creating long-term project timelines, coordinating cross-functional dependencies, and managing communications. Led written communications to keep stakeholders aligned on expectations, deadlines, and decisions. Assisted with financial reporting and reconciliation for complex, multi-phase initiatives. Partnered closely with executive leadership to support messaging and presentation delivery.
- Worked in technology and marketing for Nationwide Bank, supporting large-scale initiatives and communications.
- Planned and delivered events with a strong focus on safety, logistics, and engagement.
- Partnered closely with executive leadership and business units (HR, Bank, Innovation) to align event design and messaging with each team's mission and audience.
- Gained knowledge of banking industry and supported digital bank roll out in collaboration with Fiserv.
Education
Experience Design Strategy – Columbus College of Art and Design (2018-01 – 2020-01)
B.A. in Public Relations – Marshall University (2010-01 – 2014-01)
