Erin Joy

Compassionate Certified Medical Assistant with 20 years of experience, including 10 years in dermatology and Mohs surgery. Skilled in patient education, care coordination, prior auths, surgical assistance, triage, scribing, injections, biopsies, wound care, labs, prescriptions, pathology, and results management. Experienced supporting multiple providers while delivering responsive patient and customer service in fast-paced clinical settings. Work authorization US work authorization

Certified Medical Assistant (CMA), Scribe, Back Office, Phones/Faxes, PAs, Pathology at Prescott Medical & Dermatology Group (2021-06 – 2024-12)

• Support Dr. Dean Stokes during routine office visits and surgical procedures by assisting with patient education, care coordination, prior authorizations, prescriptions, testing, results, and pathology for primary care and dermatology needs.
• Support Dr. Charles Johnson in dermatology care by assisting with routine office visits and surgical procedures, coordinating patient care, and managing prescriptions, testing, results, and pathology.

CMA-Back Office, Triage Line, Mohs team, Scribe, Surgical, MA Results Line/Surgical Coordinator/Medical Records/Customer and Patient Services at ADG/ Forefront Dermatology (2013-09 – 2022-06)

• Coordinate care across multiple surgical providers by managing triage calls, patient education, results, prescriptions, laboratory orders, and scheduling in a busy dermatology practice.
• Led support for Dr. Dean Stokes, MD, from 2017 through January 2021 by assisting with routine dermatology visits and surgical procedures while coordinating patient care.
• Perform injections, biopsy procedures, laboratory orders and results management, prescription issue resolution, scheduling, wound care, and patient education to support daily clinical operations.
• Supported Dr. Ray Johnson, MD, on the Mohs surgical team, applying varied clinical experience to assist with procedures and patient care needs.
• Filled in across multiple positions throughout the multi-practitioner office, using broad clinical expertise to assist nearly any provider after more than nine years with the practice.

CMA at Nextcare (2011-11 – 2013-05)

• Supported care delivery in an urgent care, multi-provider setting by rooming patients, recording vital signs, and performing EKGs, pulmonary function tests, and physicals.
• Conducted CBCs, flu swabs, strep screens, urinalyses, pregnancy tests, drug and toxicology screens, and mononucleosis testing to support timely diagnostic evaluation.

Caregiver at Adultcare Assistance Homecare (2010-11 – 2011-11)

• Provided care, transportation, and daily support to elderly and hospice populations across a variety of settings, promoting comfort, safety, and continuity of care.

MA (temp)/ MA (extern) at Thompson Medical Group (2010-12 – 2011-01)

• Completed 200 hours of on-site training in an internal medicine practice, applying clinical and administrative skills effectively and earning an invitation to remain with the practice.

Medical Services Technician/ Unit Secretary at The Meadows of Wickenburg (2006-03 – 2009-04)

• Monitored patients, recorded vital signs, and provided one-to-one mental health support using nonviolent crisis intervention techniques to promote safety and stability.
• Maintained MARS notations before electronic medical records and coordinated the psychiatry schedule for three providers to support organized clinical operations.
• Performed EKGs, laboratory services, and other medical support tasks, contributing to timely patient monitoring and psychiatric care.

Occupational Studies (Associate Degree) – AZ College of Allied Health (2009-08 – 2010-09)