Erin Post

Resourceful administrative professional with experience supporting office operations, event planning for up to 300 attendees, and community outreach. Demonstrated success in increasing park revenue, improving customer satisfaction, and streamlining record-keeping systems. Skilled in preparing financial documents, coordinating teams, and driving sales growth through effective marketing and relationship building.

Office Administrator Assistant - State of Idaho / Lake Walcott - Rupert, ID

(2019-02)

• Increased park revenue by implementing community outreach initiatives and conducting follow-up satisfaction surveys
• Enhanced value of recreational activities to the public by organizing engaging programs
• Organized and marketed special events, resulting in higher community participation
• Built relationships with new and current visitors, spectators, community members, and government employees to foster engagement
• Prepared invoices, reports, memos, letters, and financial statements using advanced word processing, spreadsheet, and database skills
• Created and enforced systems for record keeping, including filing and storing confidential materials, improving data security
• Managed office functions including word processing, filing, composing business documents, reception, and compiling data for reports
• Assisted with hiring, training, and preparation of work assignments for seasonal employees and volunteers, improving team efficiency
• Planned events for meetings and community gatherings for up to 300 people, ensuring smooth execution
• Collected feedback on events, activities, and programs to drive continuous improvement

Sales Professional - Sleep Number - Twin Falls, ID

(2016-08 - 2018-06)

• Expanded professional network to generate new business opportunities
• Collaborated with company officials to develop methods and procedures to increase sales and expand markets through market research
• Monitored sales staff performance to ensure goals were met, supporting team achievement
• Took inventory and examined merchandise to identify items for reorder or replenishment, maintaining optimal stock levels
• Compared merchandise invoices to items received to ensure shipment accuracy
• Recommended, selected, and helped locate merchandise based on customer needs, increasing customer satisfaction
• Computed sales prices, processed purchases, and handled cash or credit transactions efficiently
• Wrote media communications to promote sales and increase customer traffic
• Maintained current company and product certifications to provide up-to-date information to customers

Administrative Assistant - SBT Inc - Las Vegas, NV

(2014-01 - 2016-06)

• Prepared invoices, reports, memos, letters, and financial statements using word processing, spreadsheet, and database applications
• Answered phone calls and directed calls to appropriate parties or took messages, ensuring effective communication
• Conducted research, compiled data, and prepared papers for consideration and presentation by executives, committees, and boards
• Read and analyzed incoming memos, submissions, and reports to determine significance and plan distribution
• Filed and retrieved corporate documents, records, and reports to maintain organized records
• Read source documents such as canceled checks, sales reports, or bills, and entered data accurately using keyboards or scanners
• Compared data with source documents or re-entered data in verification format to detect and correct errors
• Stored completed documents properly to ensure easy retrieval and compliance

Psychology - College of Southern Idaho (1996-08 - 1997-05)