Ethan Averton
Business / Customer Relations Manager
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About
Dynamic and results-driven professional with extensive experience in leadership, customer service, and project management. Proven ability to motivate teams, solve complex problems, and maintain composure under pressure. Exceptional interpersonal skills, emotional intelligence, and a global perspective gained through diverse experiences in Europe, the Middle East, and the U.S.
Adept at time management, innovative thinking, and building strong partnerships. Passionate about empowering individuals and achieving organizational success.
Experience
Manager at JOEY Restaurant Group (March 2024 – May 2026)
- Oversaw daily operations, ensuring guest satisfaction and team efficiency.
- Coordinated with private security and law enforcement to maintain safety.
- Delivered exceptional customer service under high-pressure situations.
- Trained and motivated team members to meet organizational standards.
Independent Contractor at Self-Employed (June 2020 – Present)
- Designed and built websites for high-profile clients with exacting standards.
- Produced original scripts, pitch decks, and proof of concept materials.
- Released an original orchestral album, "Innermost," on major platforms.
- Collaborated with a major studio to develop a feature film.
Manager at Crenshaw Family Estate (July, 2013 – June, 2020)
- Increased client base by nearly 50% through targeted strategies.
- Managed daily operations independently for over two years.
- Delivered exceptional customer service, maintaining 100% satisfaction.
- Balanced business responsibilities with full-time academic commitments.
Education
Associate's Degree – The American Academy of Dramatic Arts (2017-01 – 2019-01)
Music Analysis (CAT Credit) – Oxford University Continuing Education (2009-01 – 2011-01)
