Eva Kim

Dedicated Pharmacy Technician with over 3 years of experience in a high-volume retail pharmacy, including extensive overnight shift experience in a fast-paced environment. Experienced in prescription processing, medication dispensing, insurance claim resolution, inventory management, and providing exceptional patient care while maintaining accuracy during overnight operations.

Registered Maryland Pharmacy

Technician currently preparing to obtain PTCB certification. Highly adaptable, dependable, and eager to transition into a hospital pharmacy setting while supporting safe and efficient patient care.

Pharmacy Technician at CVS Pharmacy (2023-06 – Present)

• Consistently worked overnight shifts in a high-volume retail pharmacy while maintaining exceptional accuracy, efficiency, and patient safety.
• Process prescription orders accurately in a fast-paced pharmacy environment.
• Assist pharmacists with medication preparation and dispensing.
• Resolve insurance claim issues and communicate with healthcare providers when necessary.
• Maintain accurate patient profiles and prescription records while ensuring HIPAA compliance.
• Receive, stock, organize, and monitor medication inventory, including removing expired medications.
• Prioritize urgent prescription requests and effectively manage workflow during overnight operations with limited staffing.
• Deliver outstanding customer service while communicating professionally with patients, pharmacists, and healthcare providers.
• Collaborate with pharmacy team members to maintain efficient workflow and ensure timely prescription fulfillment.

Shift Supervisor at CVS Health (2022-06 – 2023-06)

• Supervised daily store operations, led and supported team members during shift.
• Provided excellent customer service, resolved customer concerns.
• Handled cash and register transactions.
• Ensured compliance with company policies while maintaining a clean, organized, and efficient work environment.

Service Representative at Nationwide Insurance Agency (2015-07 – 2019-03)

• Provided bilingual (Korean/English) customer service and administrative support for insurance clients.

Sales Representative at ARITAUM Cosmetic Company Store (2014-01 – 2015-07)

• Processed sales transactions, handled cash and credit payments, and maintained accurate inventory.
• Maintained an organized and visually appealing sales floor while supporting daily store operations.
• Built strong customer relationships through excellent service, contributing to sales and customer satisfaction in a bilingual (Korean/English) environment.

High School Diploma