Eve Yang

Sales and client experience professional based in NYC, with a Fashion Design degree from FIT. I combine a background in luxury hospitality, retail management, and VIP and guest relations with a consistent record of building client relationships and hitting sales targets. My design, art, and production background brings a sharp eye for presentation, discerning taste, and innovative ideas to everything I do.

I'm detail-driven and adaptable — equally comfortable managing a client relationship end-to-end or stepping into a fast-paced, service-first environment. Bilingual in English and Korean, and always looking for the next challenge that lets me combine people, sales, and a strong aesthetic sense.

Independent Fine Artist at Self-employed (2024-03 – Present)

• Completed client commissions and projects, managing scope, timeline, budget, pricing, and final delivery for each engagement.
• Manage all client communication, sales, negotiations, sourcing, vendor relationships, and project execution independently.
• Set pricing, negotiate terms, control costs, and manage the complete client experience from initial inquiry through final delivery.
• Direct all creative and operational decisions as sole proprietor of an independent creative practice.
• Maintain vendor relationships and source materials while balancing quality, cost, and client expectations.

VIP Relations at The Summer Club, Ravel Hotel (2024-05 – 2025-09)

• Built and maintained relationships with new and existing VIP clients to drive loyalty, repeat bookings, and venue revenue.
• Proactively developed new business through personal networking and client outreach, consistently converting relationships into reservations and bookings.
• Curated events and experiences in collaboration with DJs, influencers, and event groups to generate business and increase venue visibility.
• Served as a brand ambassador across social media and in-person events, representing the venue to prospective and existing clientele.

Events & VIP/Guest Relations Manager at Aura 57 (2024-09 – 2025-03)

• Oversaw daily operations across the door, front of house, events, and hosts teams, ensuring consistent service standards and execution.
• Planned, coordinated, and negotiated terms for private events, catering, and customized client requirements.
• Implemented sales, marketing, and guest-experience strategies designed to increase business and strengthen client retention.
• Hired, trained, and mentored customer-facing team members while creating SOPs to standardize operations and service.
• Managed client relationships and resolved guest concerns promptly, protecting satisfaction and long-term retention.
• Represented the company at industry events and networking functions to develop relationships and business opportunities.

Bar Manager at Mission Nightclub (2021-09 – 2024-05)

• Led bar operations and customer-facing teams across events and regular service in a high-volume environment.
• Developed strategies and promotions to increase sales performance and drive event revenue.
• Managed inventory, budgets, and operational needs while maintaining service and presentation standards.
• Partnered with the events team to create customized menus and experiences for private and special events.

Manager at KTM Group (2017-05 – 2021-09)

• Managed daily operations, inventory, supplier relationships, budgets, and cost controls in a fast-paced hospitality environment.
• Planned and updated menus in response to customer preferences and market trends.
• Organized events with corporate clients, event groups, DJs, and celebrity clientele to increase revenue and visibility.
• Coordinated with suppliers and managed operational details to maintain consistent service and product standards.

Design & Production Assistant at Yigal Azrouël (2019-06 – 2020-02)

• Supported the creative director with design development, pattern adjustments, production, and photo shoots.
• Coordinated with fabric mills, factories, modeling agencies, and other external partners to manage production logistics.
• Created line sheets and tracked production across collections, maintaining accuracy and timelines.

Brand Ambassador at 305 Fitness (2018-09 – 2019-08)

• Organized and hosted recurring private and pop-up events to drive brand awareness and member engagement.
• Built new member relationships and promoted the brand through social media and in-person outreach.

Personal Shopper at Nordstrom (2014-08 – 2016-08)

• Developed and maintained an extensive personal clientele, cultivating long-term relationships through personalized recommendations and service.
• Consistently achieved individual and company sales and event goals.

Bachelor of Fine Arts in Fashion Design – Fashion Institute of Technology (2020)