Zoe Grillo
Operations, Client Relations, Luxury, Hospitality
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About
I have a background in admin, operations, client relations, luxury, jewelry, fashion, and hospitality, with experience in multiple industries. I love creating order out of chaos, making processes smoother, and ensuring clients and teams have the best experience possible.
I’ve worked in customer success, operations, and sales—helping clients, managing logistics, and keeping things running behind the scenes. Some of my past roles include:
- Customer Success Manager at Contentsquare – Worked with clients to help them get the most out of their digital analytics software.
- Client Relations & Operations Manager at Furrer Jacot – Managed operations and client relationships for a luxury jewelry brand.
- Sales Consultant at Olarte Foussard Showroom – Helped bring high-end fashion brands to retailers.
- Various Hospitality + Retail Roles – Learned the art of multitasking, problem-solving, and making people feel welcome.
Experience
I’ve worked in customer success, operations, and sales—helping clients, managing logistics, and keeping things running behind the scenes. Some of my past roles include:
- Customer Success Manager at Contentsquare – Worked with clients to help them get the most out of their software.
- Client Relations & Operations Manager at Furrer Jacot – Managed operations and client relationships for a luxury jewelry brand.
- Sales Consultant at Olarte Foussard Showroom – Helped bring high-end fashion brands to retailers.
- Various Hospitality Roles – Learned the art of multitasking, problem-solving, and making people feel welcome.
Education
Bachelor of Science from Fashion Institute of Technology, NYC

