Ezra Rogers

Administrative and Operations professional with 10+ years of experience supporting business operations through scheduling, procurement, human resources, customer service, and project coordination. Proven success managing complex multi-state operations, coordinating calendars and logistics, overseeing purchasing and vendor relationships, supporting recruitment and onboarding, processing payroll administration, and maintaining confidential employee records. Recognized for exceptional organization, attention to detail, problem-solving, and the ability to manage multiple priorities in fast-paced environments while delivering outstanding customer service.

Administrative & Operations Coordinator at Re-Bath Headquarters (2024-09 – 2026-07)

Supported daily business operations across Arizona, North Carolina, and South Carolina through administrative coordination, scheduling, procurement, and human resources support.

• Managed installation schedules for approximately 50 installers across three states while coordinating customer availability, staffing, product deliveries, and project timelines.
• Maintained project schedules months in advance, proactively resolving scheduling conflicts, cancellations, and operational challenges.
• Served as the primary communication liaison between customers, project managers, installers, and leadership to ensure efficient project execution.
• Utilized Salesforce CRM to coordinate projects, maintain documentation, and track operational progress.
• Served as the sole procurement specialist responsible for purchasing materials for remodeling projects across three states.
• Managed purchase orders, inventory levels, material transfers, replacement orders, and vendor communications to support uninterrupted project execution.
• Coordinated delivery schedules and maintained warehouse inventory to minimize delays and improve operational efficiency.
• Developed strong relationships with vendors while ensuring timely procurement of materials and office supplies.
• Supported full-cycle recruiting by screening applicants through Greenhouse, Indeed, and LinkedIn, conducting phone screenings, and coordinating interview schedules.
• Prepared offer letters, extended verbal offers, and managed pre-employment screening processes including background checks, motor vehicle reports, drug testing, and employment verification.
• Coordinated onboarding and offboarding activities, including orientation scheduling, employee documentation, technology access, and system administration.
• Maintained confidential employee records using UKG, Paychex, Employee Navigator, eBacon, and OneDrive.
• Calculated commission payroll and performance bonuses using advanced Microsoft Excel reporting.
• Conducted new hire orientation covering payroll, benefits, company policies, technology systems, and organizational procedures.

Expanded Functions Surgical Assistant at Martin Dental (2021-09 – 2024-02)

• Coordinated daily provider schedules and patient flow in a high-volume specialty practice.
• Managed inventory, purchasing, and vendor communications to maintain operational readiness.
• Maintained detailed documentation while ensuring compliance with HIPAA and OSHA regulations.
• Trained and mentored new team members while supporting efficient clinical and administrative operations.
• Collaborated with multidisciplinary teams to deliver exceptional patient experiences in a fast-paced environment.

Oral Surgery Assistant at Britely Dentures + Implants Studio (2024-02 – 2024-09)

• Supported daily operations within a specialty surgical practice through scheduling coordination, inventory management, and administrative support.
• Maintained accurate documentation, patient records, and treatment coordination.
• Managed inventory and laboratory communications while ensuring timely availability of surgical materials.
• Delivered exceptional customer service through patient education and care coordination.

Dental Assistant at Desert Springs Dental (2019-08 – 2021-09)

• Cross-trained in front office operations including appointment scheduling, insurance verification, treatment coordination, and payment processing.
• Maintained accurate documentation while supporting efficient daily office operations.
• Assisted with inventory management and administrative support for clinical staff.
• Delivered exceptional customer service in a fast-paced healthcare environment.

Lead Assistant / Traveling Dental Assistant at Toothology (2019-02 – 2019-08)

• Managed inventory, purchasing, and supply ordering for multiple practice locations.
• Coordinated operations across affiliated offices while maintaining consistent workflows.
• Supported administrative and clinical teams to improve operational efficiency.

Dental Assistant / Lead Orthodontic Assistant at San Tan Valley Smiles (2017-02 – 2019-02)

• Coordinated patient scheduling and daily office operations across multiple practice locations.
• Trained new employees and supported workflow improvements.
• Delivered exceptional customer service while maintaining accurate documentation and patient records.

Dental Assisting Program – American Institute of Dental Assisting