
Kelly Buckner
Administrative and operations coordinator
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About
Administrative & Operations Coordinator with 3+ years of experience in dental and healthcare office settings. Experienced in treatment presentation, insurance processing, scheduling coordination, and payment management. Strong communicator with proven ability to multitask in fast-paced environments. CPR/BLS certified with an Associate of Applied Science in Dental Assisting.
Experience
Treatment Coordinator at Clarksville Family Dentistry (2025-11 – 2026-01)
- Presented treatment plans and financial options while serving as primary patient liaison.
- Maintained provider schedules, verified benefits, submitted claims, and posted payments.
- Supported team training and ensured accurate documentation and account follow-up.
Treatment Coordinator at Austell Dental Excellence (2022-06 – 2025-07)
- Presented treatment plans, coordinated schedules, processed payments, and managed insurance claims.
- Audited accounts for accuracy and trained new team members on office systems.
Admin & Dental Assisting Externship at Clowers Orthodontics (2021-08 – 2021-09)
- Assisted with scheduling, patient records, payment processing, and front-office workflow.
Assistant Manager at Famous Footwear (2019-08 – 2020-01)
- Supervised staff, trained employees, and managed inventory and daily operations.
Team Lead at Panera Bread (2019-03 – 2019-08)
- Managed drive-thru operations and ensured high-quality customer service.
Education
AAS in Dental Assisting – Fortis College (2021)


