Fae Silber
Customer Service Representative, Comedian/Writer
Talent
Chicago, City of Chicago, CookMember since May 19, 2025
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About
Coming from a background in higher education I have lots of experience managing people and ensuring they leave each interaction with a smile
Experience
Performer & Content Creator
Chicago, IL | Sep 2023 – Present
- Greeted and engaged diverse audiences at live shows, practicing empathy and clear communication
- Educated audiences on complex themes using humor and storytelling—mirroring cannabis product education techniques
- Managed promotional materials and audience interaction on Instagram and TikTok, boosting engagement
- Collaborated with teammates under tight timelines to deliver organized, customer-facing experiences
- Maintained organized personal and shared performance spaces
- Improv Performer, iO Theater – Weekly team shows and audience interaction
- Solo Show Creator, Everything Before Was Nothing – Wrote and produced wellness-themed original content
- Writer/Performer, This Isn’t Working – Created and performed multimedia sketches
Chicago, IL | Sep 2021 – Sep 2024
- Helped 450+ individuals navigate complex decisions through non-medical consultation and education
- Provided accurate, legally compliant guidance using sensitive information systems (Oracle, Navigate)
- Delivered support to team members while managing confidential client interactions and tracking data
- Maintained detailed records with strong attention to legal compliance (FERPA), akin to METRC/BioTrack practices
Education
- MA Higher Education - University of Iowa
- BA Cinema, BA Communication
- Cannabis Product Education (Self-Taught, Ongoing)
- Customer Service & Repeat Business Building
- Inventory Awareness & Accuracy
- Driver’s License and Car
- Adobe Premiere, Final Cut, Microsoft Office
- Social Media (Instagram, TikTok)
- POS Transactions & Team Support
- Cleanliness & Organization Standards

