Faye Jordan

With over seven years of experience leading high-impact initiatives, I bring a results-oriented approach to program execution and organizational growth.

In my current role, I oversee multi-state program implementation and lead cross-functional initiatives by managing large scale events across the country. By leveraging data analytics and refining operational workflows, I’ve increased program engagement by 110% within the first nine months in my role, while improving delivery efficiency and stakeholder experience.

In past roles, I’ve strengthened community and institutional partnerships that helped drive an 86% increase in overall program effectiveness. My ability to align strategy with execution has allowed me to enhance performance, scale programs, and deliver measurable outcomes across diverse teams and environments. I am particularly skilled at managing competing priorities, building strong stakeholder relationships, and translating data into actionable insights that support sustainable growth.

I am excited about the opportunity to contribute my expertise in operations, program management, and strategic execution to your team. I welcome the opportunity to discuss how my experience aligns with your organizational goals.

National MS Program Manager/Project Manager at Virtual Enterprises International (2023-01 – Present)

• Direct national program operations across a multi-state portfolio, managing concurrent initiatives from strategic planning through execution and evaluation
• Designed and implemented scalable workflows, project plans, and resource allocation strategies, improving operational efficiency and program consistency
• Led end-to-end execution of large-scale virtual and in-person events, including national competitions and leadership conferences
• Increased program engagement by 110% within 9 months through targeted outreach, process improvements, and enhanced stakeholder communication
• Serve as a strategic advisor to partners, guiding operational setup including business processes, financial systems, and program infrastructure
• Utilize data analytics to assess performance across operations, finance, HR, and marketing, driving continuous improvement initiatives
• Standardized reporting frameworks to enhance visibility, accountability, and executive decision-making

Program Manager at Tomorrow's Leaders NYC (2022-01 – 2023-12)

• Managed multiple programs and operational initiatives, ensuring delivery on time, within scope, and on budget
• Built and maintained strategic partnerships with government agencies, funders, and community organizations
• Led and developed staff to deliver high-quality services across education, workforce development, and youth programming
• Improved program effectiveness by 86% year-over-year, increasing engagement among participants and stakeholders
• Streamlined operations and communication processes to improve service delivery and reporting accuracy

Program Director at New York Edge (2017-01 – 2022-12)

• Oversaw daily operations of large-scale programs, managing staff, budgets, and multi-site initiatives
• Drove 88% growth in program enrollment, establishing sustainable pipelines and waitlists
• Secured additional funding through grant development and stakeholder engagement
• Implemented systems for compliance, reporting, and operational tracking, improving organizational efficiency
• Balanced tactical execution with long-term strategic planning to align with organizational goals

Bachelors of Science in Business Management – Stony Brook University