Gabi` Malonee
A leader
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About
Dedicated professional with extensive customer service experience across retail, hospitality, and education. Skilled in cash handling, inventory management, and staff training. Proven ability to create engaging environments as a kindergarten teacher and manage operations as a manager and bartender. Strong problem-solving and sales skills demonstrated in high-volume call center roles.
Work authorization: Authorized to work in the US for any employer
Experience
Opener/Closer Manger at Wendy's (2026-03 – Present)
- Trained new staff members to ensure consistent service quality
- Managed to-go orders to increase customer satisfaction and efficiency
- Maintained fast dining operations to reduce wait times during peak hours
- Delivered fast service by optimizing team workflow and scheduling
- Monitored inventory to prevent shortages and control costs
- Ensured food safety by enforcing health and sanitation standards
Recruiter Coordinator at EATS2SEATS LLC (2025-06 – Present)
Event staffing job
- Leadership
- Team build
- Helping hand
Daycare Teacher at Jordan Family Learning Center (2013-01 – Present)
- Volunteer Teacher
- Nap time
- On call
- Circle time
- Lunch
- Learning
Cashier/Clerk at Tipsee Spirits & Wine (2024-11 – 2025-02)
- Assisted manager with daily store operations to improve efficiency
- Provided customer service to enhance client satisfaction and repeat business
- Performed data entry to maintain accurate sales and inventory records
- Handled cash transactions to ensure accuracy and prevent discrepancies
- Restocked shelves to maintain product availability and store appearance
- Tracked inventory to support timely reordering and minimize stockouts
- Served as bartender to deliver quality beverage service to customers
Bartender at Chicagoan Bar (2018-10 – 2024-11)
- Created new drinks to expand menu offerings and attract customers
- Entered data to track sales and inventory for management reporting
- Managed inventory to ensure adequate stock and reduce waste
- Delivered excellent customer service to increase patron satisfaction
- Handled cash transactions to maintain accurate register balances
- Promoted happy hour specials to boost sales during off-peak hours
Customer Service Representative at Inktel Contact Center Solutions (2017-03 – 2019-10)
- Troubleshot customer issues to resolve concerns efficiently
- Applied problem-solving skills to address complex inquiries
- Handled retention calls to increase customer loyalty and reduce churn
- Achieved sales targets by promoting products and services
- Managed inbound and outbound calls to support customer needs
Education
Certificate in Medical Assisting – Everest University (2014-02 – 2015-01)
High school diploma – Miami Norland Senior High School (2010-08 – 2011-06)
Certification in Early Childhood Education – Miami Lakes Educational Center (2007-08 – 2010-06)
