4 AM Inbound Associate - Target - Rochester, NY
(2024-07)
- Sorting items off of morning truck
- Assist in receiving with deliveries and mail
- Stock items in designated areas that need refilling
- Low truck for billing sweep
Driver - Lyft/Uber/Shipt - Rochester, New York
(2022-09)
- Prioritize time efficiently to meet scheduled pick-up and drop-off times accurately, 100% of the time
- Provide exceptional service, going above and beyond to satisfy passengers
- Communicate with customers to build friendly, professional rapport 100% of the time
Home Care Provider - Maxim Healthcare Services - Brockport, New York
(2022-11 - 2023-05)
- Coordinated the home environments with regular cleaning, trash removal and laundry assistance
- Also, boosted client wellbeing through social, mental and physical support, as well as improved client nutrition with specialized diet preparation and monitoring
- Planned daily activities including bathing, dressing, and grooming while utilizing proper lifting techniques when transferring patients from bed to wheelchair or assisting in mobility exercises
Warehouse Associate - Amazon - Henrietta, NY
(2019-06 - 2022-11)
- Executed 100% error-free processing of customer purchases by implementing established sorting and scanning protocols
- Communicated regularly with management regarding issues that arose during daily operations
- Assisted fellow warehouse workers to manage incoming and outgoing products
- Performed tasks such as lifting weights of up to 50lbs while minimizing risk of personal injury
Back of House Associate - RIT Inn and Conference Center - Henrietta, NY
(2019-10 - 2020-04)
- Attended in preparations and clean up of special events
- Implemented risk management strategies to address potential challenges or issues during event
- Oversaw and assisted in event set-up and tear-down, ensuring all elements were executed according to plan
Summer Intern - SUNY the College at Brockport - Brockport, NY
(2019-06 - 2019-08)
- Performed and completed research on all SUNY campuses for potential projects Brockport and bring to the different campuses
- Served as Summer Manager with Student operations to represent the college for the incoming students
- Coordinated in set-up and break down of student tour events, training rooms, and meeting rooms, as well as the 62nd Annual Conference of the International Association for Great Lakes Research
Customer Service Representative - Wegmans Food Markets - Henrietta, NY
(2007-10 - 2019-01)
- Generated customer satisfaction with fast, knowledgeable service and increased sales of Wegmans brand products by __% by participating in the Knowledge-Based Service Program
- Facilitated and delivered fast and friendly service to handle questions, customer returns, cash handling and service complaints
- Managed difficult customer situations with professionalism and empathy
