Garvans Lorquet
Member Services Associate
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About
Deliver premium, personalized hospitality to an executive clientele while executing meticulous property management and facility standards. Direct high-touch client interactions, addressing facility policy inquiries and efficiently resolving service concerns to ensure optimal member satisfaction and retention.
Experience
Member Services Associate - Denver Athletic Club - Denver, CO
(2022-09)
- Deliver premium, personalized hospitality to an executive clientele while executing meticulous property management and facility standards.
- Direct high-touch client interactions, addressing facility policy inquiries and efficiently resolving service concerns to ensure optimal member satisfaction and retention.
Manager - Golden Goal Indoor Sports Complex
(2016-06 - 2022-09)
- Directed daily facility operations and optimized event scheduling logistics for a high-volume sports complex.
- Cultivated strategic partnerships with external coaches, local officials, and staff to guarantee seamless event execution and positive client experiences.
Wellness Intern - City of Denver - Denver, CO
(2026-01 - 2026-05)
- Administered Candidate Physical Ability Tests (CPAT) for firefighter applicants, managing rigid safety protocols, performance evaluations, and equipment quality control.
- Partnered with the Director of Wellness to research and develop a comprehensive corporate injury-prevention and return-to-work guidebook.
Dietitian Shadowing - Stride Clinic
(2024-10 - 2024-11)
- Observed clinical consultations focused on metabolic disease management, gaining technical insight into blood glucose regulation and therapeutic nutrition protocols.
- Streamlined clinical data and supported the development of culturally competent health education materials tailored to the specific values of diverse immigrant populations.
Education
Bachelor of Health Science - Health Science - Arizona State University (2022-05 - 2026-08)
Associates of Arts - Arts - Red Rocks Community College (2018-08 - 2022-05)
