Gavin Patterson

Versatile and accomplished professional skilled in multitasking, problem-solving, and enhancing workflow efficiency. Enthusiastic about utilizing robust organizational abilities and meticulous attention to detail to drive organizational success by ensuring seamless operations and maximizing productivity. Delivers excellent customer service, going above and beyond to anticipate and fulfill customer needs, ensuring their satisfaction and fostering long-term loyalty to the business.

Bartender/Server at Katella Bakery and Deli (2024-03 – Present)

• Collects and accurately delivers orders from guests in a prompt manner.
• Ensures the bar area adheres to company standards by maintaining cleanliness and promoting a safe environment.
• works effectively with 3 or more bartenders in busy conditions.

Lead Bartender at Best Beverage Company (2023-06 – Present)

• Directed tasks and supervised staff to ensure adherence to food safety and drink protocols to uphold quality control standards.
• Created sales forecasts and schedules to meet sales goals.

Sales Representative at Boundless (2021-01 – 2023-09)

• Established direct collaboration with prospective clients, delivering contract estimates, and fostering trust that led to customer loyalty.
• Initiated over 30 cold calls per shift, delivering information that led to a significant increase in business.
• Consistently surpasses monthly sales targets.

Lead Bartender at Guacamigos (2019-12 – 2022-01)

• Consistently exceeds monthly targets by training Back-of-House and Front-of-House safety procedures and upselling techniques.
• Provided thorough insight of business operations and protocols to new team members, simultaneously managing liquor inventory to surpass management key performance indicators (KPIs).
• Accountable for introducing new beers and liquors while ensuring the bar aligns with company expectations.

Associate in Arts in Business Management – Cerritos College (2019-06)