Quaon Bearden

Learning & Development and Client Success leader with 15+ years of experience driving measurable performance growth across education, financial services, SaaS, and regional sales operations. Proven record of increasing outcomes by 20%+ year-over-year, exceeding enrollment and revenue targets, and optimizing operational efficiency through data-driven strategy. Skilled in stakeholder engagement, consultative advising, forecasting, and scalable training design.

7th Grade Math Teacher at Uplift Education / Dallas ISD (2022-01 – Present)

• Increased student proficiency rates by 20% year-over-year across 168 students.
• Designed targeted intervention strategies aligned to growth and mastery benchmarks.
• Led structured performance conferences with families and administrators.
• Consistently met or exceeded campus academic performance goals.

Enrollment Advisor / Account Manager at Academic Partnerships (2016-01 – 2022-12)

• Managed high-volume enrollment pipeline of approximately 480–720 prospective students annually.
• Consistently exceeded monthly enrollment targets (40–60 enrollments per month).
• Earned President's Club and VIP recognition for top performance.
• Trained and onboarded new hires on enrollment systems and consultative advising strategies.
• Maintained strong university partnerships through relationship-driven account management.

Regional Sales Manager at Scientific Games (2009-01 – 2012-12)

• Managed statewide Arkansas lottery territory operations and retailer partnerships.
• Surpassed regional sales targets during record growth years.
• Developed biweekly Excel-based forecasting model to optimize ticket allocation.
• Reduced overstock and eliminated emergency reprint needs through improved demand accuracy.

Sales & Retention Specialist at TruGreen (2012-01 – 2016-12)

• Maintained 88% account retention rate through proactive client engagement.
• Reduced churn using structured follow-up and performance tracking systems.
• Drove recurring revenue through consultative upselling strategies.

Account Specialist – Banking Mergers at FIS (2006-01 – 2009-12)

• Managed financial account transitions during large-scale banking mergers.
• Coordinated cross-functional integration of new business banking systems.
• Maintained compliance and operational accuracy in high-volume environments.

Master of Education in Curriculum & Instruction – University of North Texas at Dallas

Bachelor of Arts in Sociology – University of North Texas at Dallas

Business Administration Studies – Southern Arkansas University