Gordon Taylor

Reliable and detail-oriented professional with experience in customer service. Strong communication skills. Seeking an opportunity to contribute to a growing team.

Store Manager at Dollarama (2016-10 – 2025-11)

• Managed a team of 15
• Schedule and Payroll
• Open & Close Store
• Conference Calls
• Managed Bank Deposit and Receiving Money from Brinks
• Seasonal Set Up
• Receiving
• Stocking Shelves
• Dealt with Vendors
• Given Coaching and Write Ups when needed
• Part of the Inventory Team
• Used the POS system
• On hands, and no scans, price changes

Customer Service Trainer at Whole Foods Market (2012-08 – 2016-08)

• Onboarding new hires
• Cash trained new hires
• Collect shopping carts, baskets
• Kept the cafe area clean
• Helped in floral during busy seasons
• Helped in cafe, and prep food when they needed a cashier
• Created simple session for next products and trained team members
• Attend training meetings

Grocery Clerk/Cashier at SuperValu (2008-10 – 2012-08)

• Product order, stocked Grocery Department
• Unloaded and broken down skids
• Product order, stocked Dairy and Frozen Department
• Helped in Floral Department
• Helped in Produce Department
• During Closing shift, closing Produce Department
• Assisted Cashier when needed
• Back up Cashier

Receiving Manager at Petcetera (2007-10 – 2008-09)

• Received and stocked product
• Cash handling duties
• Put up sale flyers
• Livestock ordering
• Grooming Payroll
• Report Sales to District Manager
• Helped with Doogie Day Care
• Scheduling
• Opening & Closing Store
• Dealt with Merch Reps

Service Clerk at Supervalu (2006-10 – 2007-09)

• Bagged Customers Groceries
• Stocked Chips, Pop and Cooler Section
• Collected Carts and Baskets
• Stocked Dairy Department at night
• Closed Produce Department at night

Dishwasher/Line Cook at Sammy J Peppers (2004-04 – 2005-10)

• Was a Dishwasher
• Learned the line cook side of job
• Prepped and Made salads, and appetizers

High school diploma or GED – Handsworth (2001-09 – 2006-06)