Gurpink Kaur
Customer-focused and enthusiastic professional with experience in administrative support, customer service, and airport operations
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About
Customer-focused and enthusiastic professional with experience in administrative support, customer service, and airport operations. Currently pursuing an Associate of Arts in Psychology at Langara College while gaining valuable hands-on experience in fast-paced environments. Recognized for excellent communication skills, professionalism, strong attention to detail, and the ability to build positive relationships with customers and colleagues.
Passionate about creating exceptional guest experiences and eager to grow within the hospitality industry.
Experience
Food Service Associate at Compass Group Canada (2025-01 – Present)
- Delivered excellent customer service in a busy airport environment while maintaining a professional and welcoming attitude.
- Refilled food and beverage stations to ensure products were always available and presented to company standards.
- Completed daily inventory counts, replenishment records, and operational checklists accurately.
- Monitored stock levels and coordinated timely replenishment of food and supplies.
- Maintained cleanliness, food safety, and sanitation standards throughout each shift.
- Worked collaboratively with supervisors and team members to ensure smooth daily operations.
- Assisted customers with inquiries while providing prompt and courteous service.
- Demonstrated strong organization, attention to detail, and the ability to prioritize multiple tasks in a fast-paced workplace.
Administrative Assistant at Ithaliwal Laparoscopy Surgery Centre (2024-04 – 2024-11)
- Welcomed patients and visitors while providing professional front-office customer service.
- Answered incoming telephone calls and responded to inquiries in a courteous and efficient manner.
- Scheduled appointments and coordinated daily administrative activities.
- Maintained confidential patient files and updated records accurately.
- Assisted with billing, documentation, and office administration.
- Coordinated office supplies and inventory requirements.
- Worked closely with healthcare professionals to ensure efficient daily operations.
- Resolved patient concerns professionally while maintaining a positive client experience.
Education
Associate of Arts in Psychology – Langara College (2027)
