Dashile Miguele

Highly motivated Virtual Assistant and Customer Service Professional with 10+ years of proven success in fully remote operations, customer relationship management, lead generation, and data administration. Expert in managing complete customer lifecycles through phone, video, and digital channels without on-site support. Adept at CRM platforms, data entry systems, customer inquiry resolution, pipeline management, and compliance documentation.

Demonstrates exceptional self-direction, attention to detail, and reliability in independent work environments. Ready to deliver immediate impact in customer-focused, remote positions.

Specialist Business Development & Operations - Kimball Midwest

(2024-02 - 2025-01)

Full-Time

• Managed customer relationships and business development initiatives, identifying opportunities and maintaining consistent communication with key accounts
• Provided comprehensive customer service support via phone, email, and digital channels, resolving inquiries and ensuring customer satisfaction
• Coordinated product ordering and fulfillment processes, ensuring accurate order placement and timely delivery
• Maintained detailed customer records and follow-up documentation
• Managed stock inventory systems with attention to accuracy and availability
• Coordinated product availability tracking and stock replenishment
• Processed and tracked product orders with precision and efficiency

Remote Licensed Insurance Producer (Part-Time) - Symmetry Financial Group / Barr Insurance Agency / Aflac

(2024-02)

Part-Time

• Conduct high-volume customer consultations via phone and video, identifying customer needs and translating complex insurance solutions into customer-focused communications
• Independently manage customer database, track interactions in CRM systems, and maintain detailed follow-up records for each prospect
• Respond to customer inquiries within defined timeframes, resolve service issues, and provide accurate product information entirely through remote channels
• Operate fully from home-based office with zero on-site support, demonstrating consistent self-direction, time management, and productivity
• Manage multi-state regulatory compliance (CA, TX, OH, VA, MI, SC), maintain required documentation, and coordinate policy implementation and customer onboarding entirely remotely
• Process customer data with attention to accuracy and maintain secure records across multi-state footprint
• Multi-state licensed producer managing 100% virtual customer base across six states with consistent KPI achievement
• Reliable home-based operations with no missed compliance deadlines or customer service gaps

Founder & Lead Generation Specialist - Solar Advisory LLC

(2014-02 - 2025-01)

• Founded and operated Solar Advisory LLC, specializing in solar and roofing lead generation for multiple solar energy companies
• Generated high-quality solar and roofing leads through phone, video, and digital channels for nationwide solar installation companies.
• QCell
• First Edison (Commercial)
• Successfully managed lead generation partnerships with solar companies across various business models

Remote Sales & Customer Relations Advisor - The Solarian Advisory Group - 100% Remote

(2016-02 - 2025-01)

9 Years

• Delivered consultative customer service entirely via phone and video for 8 years, engaging prospects nationwide
• Independently managed customer qualification, needs assessment, and data collection with 80–85% appointment conversion rate
• Built and maintained comprehensive customer databases in CRM systems (Salesforce, Zoho), ensuring accurate records for follow-up and customer relationship management
• Operated self-managed home-based practice for over a decade without field support or on-site oversight
• Coordinated complex customer workflows including scheduling, permitting, onboarding, and project tracking entirely remotely
• Maintained detailed customer communications, created comprehensive documentation, and served as single point of contact through entire customer lifecycle
• Managed multi-state operations with consistent attention to detail and compliance documentation
• Built and maintained CRM workflows in Salesforce and Zoho with forecasting, reporting, and pipeline tracking
• Leveraged AI-enabled tools for proposal development and customer communication
• Analyzed personal performance metrics and conversion data to continuously optimize home-based operations
• Generated detailed reports and forecasts using Excel and CRM analytics
• 8 years of uninterrupted remote work with zero in-person support — proven reliability and self-management
• 80–85% customer appointment conversion rate demonstrating strong communication and qualification skills
• Strong referral and customer retention performance built entirely through remote relationship management

Bachelor of Arts - Photography

Associate of Science - Energy Generation & Storage