Gwendolyn Redd

Dynamic Claims Adjuster with experience at Progressive Insurance, adept in exposure analysis and accident scene investigations. Proven ability to enhance claims-handling processes while fostering strong client relationships. Skilled in policy investigations and committed to delivering accurate documentation, ensuring compliance with industry regulations.

Claims Adjuster - Progressive Insurance

(2024)

• Maintained thorough knowledge of industry regulations and guidelines governing claims handling practices.
• Prepared comprehensive documentation for each claim handled, ensuring accuracy and completeness.
• Assisted in development of internal policies and procedures related to claims handling processes.
• Investigated insurance claims to determine extent of liability and scope of coverage.

Teacher - Arlington Independent School District

(2023 - 2023)

• Incorporated real-world examples into lessons whenever possible to make content relevant for students.
• Served on committees or as club sponsor to contribute positively to overall school community.
• Utilized technology, such as interactive whiteboards and online resources, to enhance instruction.
• Communicated regularly with parents regarding student progress, behavior, and upcoming events.

Teacher - Dallas Independent School District

(2021 - 2023)

• Graded assignments promptly, providing thoughtful feedback to help students improve.
• Worked one-on-one with students who needed additional support or accommodations due to special needs.
• Attended faculty meetings to discuss school policies, procedures, curriculum updates, and other important matters.
• Prepared students for standardized tests by reviewing key content areas and test-taking strategies.

Assistant Manager - Boston Market

(2002 - 2020)

• Coordinated employee schedules to provide adequate staff coverage.
• Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
• Managed daily operations of store to ensure efficiency and productivity.
• Created promotional displays or events to increase product visibility and drive sales.

Bachelor of Arts (B.A.) - English and Sociology - Texas Women University (2019-07)