Hadassa Rezende

Business & Management student with experience in customer service, office operations, and financial transactions. Trilingual (English, Portuguese, Spanish) with strong communication and problem-solving abilities.

Office Administration at Lions Auto Repair (2024-01 – Present)

• Manage daily cash flow, process customer payments, and reconcile financial records.
• Serve as the primary point of contact for client inquiries, scheduling, and conflict resolution.
• Streamline office workflows and digital record-keeping to improve operational efficiency.
• Coordinate communication between technical staff and clients.

Professional Organizer & Client Consultant at Binned (2022-01 – 2024-12)

Part Time

• Consulted with high-end residential clients to design and execute customized organizational systems using a methodical approach.
• Managed project timelines and inventory logistics.

Babysitter - Part Time (2022-01 – 2024-12)

Child care provider

• Entrusted with the safety and well-being of minors, maintaining a high level of responsibility and reliability in a private residential setting.
• Managed daily schedules and resolved interpersonal conflicts.

Customer Services & Cashier at Casa do Pão Brazilian Bakery (2021-01 – 2022-12)

• Executed fast-paced financial transactions and managed point-of-sale (POS) systems in a high-volume retail environment.
• Provided multilingual support to a diverse customer base.
• Balanced daily registers and addressed discrepancies to maintain fiscal integrity.

AA in Business & Management – South Florida Bible College (2024-01 – 2026-12)

IT Technical High School – IFBA - Federal Institute of Bahia (2018-01 – 2021-12)