Haley Moser

Organized and friendly worker with over 5 years of experience in multiple office settings. Dedicated to creating a safe, caring, and calm space for both parents and students, while helping school administration run smoothly. I excel in fast paced environments and enjoy hands-on learning. Skilled at answering phone calls, greeting families, and assisting in day to day office tasks.

Assistant Manager at Green Herbal Care (2018-05 – Present)

• Managed and operated daily store and office operations.
• Trained and coached a team of customer service/retail representatives.
• Professionally managed and guided others in high stress situations.
• Cultivated a welcoming environment prioritizing guest safety, comfort, and positive engagement.

Lead Cat Caretaker at Central Texas SPCA (2021-03 – 2022-09)

• Assisted in planning and executing community outreach events to boost local adoption rates.
• Built partnerships with other Central Texas animal shelters to share rescue resources.
• Directed the day-to-day cleaning, feeding, socialization, and overall care of resident cats.
• Administered vaccines and implanted microchips safely following veterinary guidelines.
• Guided volunteers during public outreach events to ensure positive community engagement.

Receptionist at Floyd's 99 Barbershop (2020-02 – 2020-09)

• Welcomed and checked in guests while managing daily appointment schedules.
• Processed cash payments accurately while balancing register daily.
• Delivered high-quality communication to resolve guest inquiries via phone and email.
• Maintained a clean, organized, and professional reception for incoming visitors.

Animal Caretaker at Griffith Small Animal Hospital (2019-07 – 2019-10)

• Assisted veterinary technicians in administering vaccines and medication
• Provided daily specialized care, feeding, and socialization for the animals.
• Sanitized and maintained all animal spaces to ensure a clean and calm environment.

Adoption Counselor at Austin Human Society (2019-07 – 2019-10)

• Acted as a public-facing representative to guide potential adopters through the placement process.
• Handled sensitive public interactions regarding pet relinquishment with empathy and professionalism
• Provided vital resources and education in an accessible and engaging manner.
• Monitored and ensured the physical and emotional wellbeing of animals awaiting adoption.

Canine Coach at Dogtopia (2019-01 – 2029-07)

• Welcomed and checked in clients for daily dog daycare services efficiently.
• Applied professional dog handling techniques to manage a wide variety of diverse breeds, sizes, and temperaments safely.
• Screened incoming dogs daily for health, temperament, and social compatibility before group entry.
• Maintained continuous visual supervision of large dog groups to ensure safety.

Cashier at PDQ (2015-10 – 2016-11)

• Welcomed guests with a warm demeanor and positive attitude to ensure an excellent dining experience.
• Aided in receiving shipments and stocking inventory in order to maintain efficient store operations.
• Processed and fulfilled guest requests with high speed and accuracy in a fast paced environment.
• Assisted with food preparation while adhering to safety and quality protocols.

Bachelors of Arts – Austin Community College (2026)

Highschool Diploma – Georgetown High School (2014 – 2018)