Harold Ofori
Project Manager, Implementations Customer Success
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About
PMP and Certified ScrumMaster with experience leading enterprise systems implementations, multi-site data harmonization initiatives, and cross functional technology projects in regulated environments. Experienced in project planning, master data migration, requirements gathering, system validation, production issue resolution, stakeholder management, change management, and post implementation support. Skilled in Agile, Waterfall, RAID management, executive reporting, and translating technical issues into business impact.
Experience
Project Manager, Implementations Customer Success at AVANTOR SCIENCES/VWR (2026-03 – Present)
- Lead a multi-site enterprise master data harmonization initiative across 32 locations within the Inventory Manager platform, coordinating planning, data migration, validation, issue resolution, and post deployment support.
- Manage migration and standardization of thousands of product master data records, including UOM, commodity codes, catalog data, technical article numbers, replacement materials, labeling attributes, and reference fields.
- Coordinate customer SMEs, warehouse leaders, site operations, IT, Supply Chain, and internal teams across requirements, schedules, risks, escalations, validation, and site signoff.
- Investigate production defects and data quality issues through export analysis, exception reconciliation, system testing, and root cause analysis, developing remediation plans for impacted inventory populations.
- Lead client facing Kenvue implementation activities for a Kardex automated material storage and dispensing system through system readiness, testing, issue resolution, and operational handoff.
Senior Quality Control Specialist at MADE SCIENTIFIC (2025-04 – 2025-12)
- Coordinated client program schedules, external laboratories, vendor activities, validation deliverables, and equipment qualification documentation across multiple regulated workstreams.
- Led risk assessments, gap analyses, issue resolution, and cross functional improvement activities supporting operational readiness and regulatory milestones.
Project Manager – Internal Assignment at BRISTOL MYERS SQUIBB (2022-06 – 2025-04)
- Managed cross functional digital workflow improvement initiatives supporting CAR T programs, coordinating Quality, IT, Analytical Development, Manufacturing, and Operations stakeholders.
- Led planning and phased implementation of new laboratory technology, coordinating requirements, validation activities, stakeholder readiness, risk mitigation, and deployment.
- Supported redesign and rollout of digital training and onboarding workflows, improving process consistency and adoption across site teams.
- Maintained project schedules, resource plans, RAID logs, budget trackers, status reporting, and executive communications to support timely decisions and delivery.
Education
M.S. in Chemistry – New Jersey Institute of Technology (2023-12)
B.S. & B.A. in Biological Sciences & Africana Studies – Rutgers University (2020-05)
