Customer Success/Project Management
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Customer Success and Educational Technology Specialist with expertise in fostering long-term engagement and maximizing the impact of educational software. Skilled in supporting districts with data-driven insights, process optimization, and relationship management to drive adoption and success. Experienced in collaborating with stakeholders at all levels to implement strategic initiatives that elevate instructional practices, particularly for English Language Learners.
Proficient in driving adoption and engagement for platform-based educational solutions in K-12. Committed to building lasting partnerships that empower educators and enhance student outcomes.Experienced in leveraging agile methodologies to support iterative project rollouts and continuous improvement in educational technology. PMP certification in progress, adding further depth to a rigorous project management approach
Experienced Customer Success and Educational Technology Specialist with a strong track record in fostering engagement and optimizing the impact of educational solutions. You have demonstrated expertise in:
Higher Education Leadership (Ph.D.) – Concordia University Chicago, in progress since September 2022.