Harrison Rich

Hospitality operations leader with 7+ years managing the full lifecycle of high-volume banquet, private dining, and large-scale public events for a AAA Five-Diamond restaurant and 10,000+ attendee public fairs. Skilled in BEO coordination, staff scheduling and floor supervision, vendor and stewarding management, budget reconciliation, and delivering flawless guest experiences under pressure. Known for wearing multiple hats — coordinator, floor manager, and client point of contact — across events ranging from intimate VIP dinners to 300+ guest galas.

Event Coordinator & Front of House Manager - Spago Beverly Hills - Beverly Hills, CA

(2022-05)

Lead full-service banquet and private event operations at one of LA's premier fine-dining destinations — from intimate VIP dinners to 300+ guest galas — owning each event from initial inquiry through final billing.

• Manage and execute multiple private events and banquet functions weekly, serving as the primary client point of contact from initial inquiry through final billing and post-event follow-up.
• Coordinate all Banquet Event Order (BEO) details with culinary, service, and stewarding teams, confirming staffing levels, room setup, A/V requirements, and service timing ahead of each event.
• Supervise and schedule front-of-house service staff on the floor during events, running live service and adjusting staffing and pacing in real time to maintain guest experience standards.
• Track, manage, and reconcile event budgets and vendor invoices, ensuring financial accuracy and transparency for clients across every event.
• Build and maintain relationships with high-profile clients and repeat guests, coordinating specialty requests, décor, and entertainment as needed — including hosting the Netflix Golden Globes After-Party.
• Conduct final pre-event walkthroughs and post-event reporting, reviewing setup, service execution, and final costs to drive continuous improvement.

Freelance Event Coordinator - West Coast Craft - San Francisco, CA

(2019-08)

Support production of biannual large-scale craft fairs drawing 10,000+ attendees, managing logistics, compliance, and vendor operations for events of a scale and complexity comparable to major banquet and conference operations.

• Coordinate vendor logistics, load-in/load-out, and floor layout for large-scale public events, managing dozens of vendors and staff across multi-day production windows.
• Oversee permitting, ADA compliance, and public safety planning in partnership with venue and city stakeholders.
• Support marketing and on-site guest experience efforts to ensure smooth, high-volume attendee flow.

B.A. - Journalism & European Studies - San Francisco State University