Account Success Executive
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Client relationship executive focused on ensuring client success through a series of proven methodologies in analysis, advisory, program management, and Industry trends.
Amplifi Group, LLC – Chicago, IL May 2018—Nov 2022
Area Vice President / Account Executive - Client Relationship
Partner with and lead corporations to identify a Master data management (MDM) strategy and program to ensure uniformity, accuracy, and stewardship of shared data assets. Lead executive/client relations ensuring successful implementations, programs and repeat business. Matrix managed teams of 50 – 75.
ITPeopleNetwork – Aurora, IL Mar 2018—May 2018
Identify and provide advanced IT Service Management organizational construct to large corporations with a focus on improved productivity, expense management, and business results.
Sears Holdings – Hoffman Estates, IL Sep 2012—Oct 2017
Led the middleware platform in support of POS, loyalty services, pricing, product data, and forecasting for 3,000 Sears and Kmart stores. Managed a team of 62 architects and engineers and a budget of $17M.
Hewlett Packard Enterprise – Phoenix, AZ Mar 2009—Sep 2012
Senior Program Manager / Chief Architect – HP Consulting
Managed an $8M platform for desktop, network, and voice services including support and enablement.
American Express – Phoenix, AZ Mar 2003—Mar 2009
IT Senior Manager / Lead Technical Architect
Managed an infrastructure engineering team providing enterprise support and solutions for data centers, call centers, and evolving business needs globally.
BS in IT and Mathematics
