Hazel Ceja

Reliable bilingual administrative professional with experience entering patient information, scheduling appointments, answering phones, managing records, and supporting office operations. Skilled in customer service, attention to detail, confidentiality, and computer-based documentation. Seeking a remote data entry position where accuracy, organization, and strong communication skills can support daily business needs.

In-Home Supportive Services - Caregiver Oct. 2022 - Present

• Schedule client appointments and keep track of daily care-related tasks.
• Call in prescriptions, pick up medication, and document important client needs.
• Communicate with medical offices, pharmacies, and service providers by phone.
• Maintain organization and confidentiality while assisting with personal and medical information.

Sae Rom Kim D.D.S. Inc. - Front Office / Dental Assistant Feb. 2008 - Jun. 2011

• Entered and updated patient information using Dentrix and CDM software.
• Managed front office duties including scheduling, payments, insurance inquiries, and patient records.
• Answered phones, greeted patients, and provided professional customer service in a busy dental office.
• Processed credit applications and supported treatment plan presentations.
• Followed HIPAA and OSHA regulations while handling confidential patient information.
• Maintained an organized office workflow and helped resolve patient questions promptly.

Western Dental - Dental Assistant Mar. 2006 - Oct. 2006

• Prepared patient files and supported daily office flow for dental appointments.
• Took, developed, and mounted dental X-rays while maintaining accurate records.
• Tracked inventory of dental instruments and supplies to support office operations.
• Sent and received dental cases and communicated with staff regarding patient needs.

Imperial Valley Dental Group - Dental Assistant Sep. 2001 - Jan. 2006

• Input patient information into the computer system with attention to accuracy.
• Answered telephone calls, took messages, and scheduled patient appointments.
• Greeted patients and provided helpful front office support.
• Maintained organized patient records and assisted with daily clerical tasks.

Ultimate Medical Academy - Tampa, FL | Present

Professional Dental Enterprises - San Diego, CA | 2004

Imperial Valley College - Imperial, CA | 1997 - 1999

Calexico High School - Calexico, CA | 1994 - 1997