Heather Keith

Organized, dependable, and detail-oriented administrative professional with over five years of experience managing office operations, payroll, employee onboarding, scheduling, insurance administration, records management, and executive support. Trusted to oversee the daily operations of a branch office while maintaining confidentiality, accuracy, and exceptional customer service. Proficient in Microsoft Office Suite, QuickBooks, payroll and administrative systems, and office technology.

After taking a planned career break to raise my young family, I am eager to return to the workforce and bring my professionalism, dedication, and strong organizational skills to a company where I can make a meaningful contribution and grow long-term.

Office Administrator at Jennings Energy Services (JES) (2018-07 – 2020-05)

Managed the daily administrative operations of the Boerne branch office while supporting company leadership and field personnel.

• Managed all daily office operations and administrative functions.
• Processed payroll and maintained employee timekeeping records.
• Coordinated new hire onboarding, employment paperwork, and personnel files.
• Scheduled employee safety classes, certifications, and required training.
• Managed employee insurance enrollments and annual benefit renewals.
• Prepared reports, spreadsheets, business correspondence, and documentation.
• Maintained confidential employee records and company files.
• Coordinated communication between management, employees, and vendors.
• Ordered office supplies and maintained office efficiency.

Administrative Assistant at M5 Utilities (2015-01 – 2018-07)

Provided administrative and office support while assisting company leadership with daily business operations.

• Assisted with payroll processing and employee time entry.
• Coordinated hiring paperwork and onboarding for new employees.
• Scheduled meetings, employee training, and certifications.
• Maintained organized filing systems and company records.
• Answered multi-line phone systems and assisted customers and vendors.
• Prepared reports, spreadsheets, and office correspondence.
• Assisted with employee insurance administration.
• Supported management with special projects and daily operations.

Certified Nursing Assistant (PRN) at Methodist Stone Oak Hospital (2013-01 – 2017-12)

Provided compassionate patient care in a fast-paced hospital environment.

• Maintained accurate and confidential patient documentation.
• Worked collaboratively with nurses, physicians, and healthcare teams.
• Demonstrated excellent communication, organization, and time-management skills.
• Maintained compliance with HIPAA and hospital policies.

Career Break (2020-05 – Present)

Took a planned career break to focus on raising my children during their early years. During this time, strengthened organizational, scheduling, budgeting, communication, and multitasking skills while managing a busy household. Now that my children are school-aged, I am excited to return to the workforce and contribute my administrative experience, reliability, and strong work ethic to a professional office environment.

Bachelor of Science in Nursing (BSN) – Northwest Vista College (2025-01 – 2028-12)

High School Diploma – Sandra Day O'Connor (2011-01)