Heather O'Brien

Trauma-informed educator with a Bachelor's degree in Addiction Psychology and experience supporting youth with diverse academic, behavioral, and emotional needs. Skilled in early intervention, behavior management, and fostering positive relationships with at-risk students and families. Experienced in developing engaging educational content and facilitating discussions around decision-making, coping strategies, and personal growth.

Seeking a prevention-focused role supporting youth and community wellness.

General Education Teacher at csusa (2021-11 – Present)

Developed and delivered engaging lessons supporting student social-emotional development, decision-making, and problem-solving skills. Built strong relationships with students and families, identified early warning signs, and implemented behavior management strategies.

• Developed and delivered engaging lessons that supported student social-emotional development, decision-making, and problem-solving skills
• Built strong, supportive relationships with students, including those exhibiting behavioral and emotional challenges
• Identified early warning signs of distress, behavioral concerns, and environmental risk factors, referring students to appropriate support services when needed
• Implemented behavior management strategies to support positive student outcomes and reduce disruptive behaviors
• Facilitated classroom discussions on real-life topics including peer relationships, coping strategies, and healthy decision-making
• Maintained detailed documentation of student progress, behavior patterns, and interventions
• Collaborated with families, school staff, and support teams to address student needs and promote overall well-being
• Differentiated instruction to meet the needs of diverse learners, including students with learning disabilities and behavioral challenges
• Mentored new educators on classroom management, student engagement, and instructional strategies

Delivery Driver at ABE (2017-01 – 2020-11)

Maintained accurate records and documentation while managing time-sensitive responsibilities independently and providing consistent professional customer communication.

• Maintained accurate records and documentation
• Managed time-sensitive responsibilities independently
• Provided consistent, professional customer communication

Stocker/Cashier at Big Lots (2007-09 – 2017-01)

Provided customer service, maintained organized inventory systems, trained new employees, and supported team operations.

• Provided customer service and maintained organized inventory systems
• Trained new employees and supported team operations

Bachelor's degree in Addiction Psychology – Purdue Global University (2018-11 – 2021-11)