Hector Ruiz

Legal receptionist at Lawfirm

Support a team of 6 in-house case managers by gathering critical medical records, insurance details, and initial case information to aid in the efficient processing of an average caseload of 100 cases per manager.

● Coordinate scheduling in office client meetings with attorneys and record retrievals.

● Organized and maintained both physical and electronic case files, ensuring confidentiality and adherence to firm policies.

● Serve as a primary point of contact for Southern California and Nevada branch offices.

● Coordinated provider office visits, aiding in educational services for in-house staff.

● Process and distribute client settlement checks, as well as payments to healthcare providers and insurance companies, ensuring accuracy and timeliness.

currently in college