Heidy Pickles-Bracho
Bilingual healthcare professional with a Master of Public Health and extensive experience in patient navigation and outreach
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About
Bilingual healthcare professional with a Master of Public Health and extensive experience in patient navigation and outreach. Proven track record in enhancing patient education and continuity of care by addressing barriers and facilitating access to resources. Strong capabilities in EMR documentation and interdisciplinary collaboration in fast-paced environments.
Experience
Research Patient Navigator (Contract) - Florida Cancer Specialists & Research Institute - Gainesville, FL
(2025-11)
- Conduct patient outreach and education regarding clinical research opportunities, study participation, and available healthcare resources.
- Support patient engagement and continuity of care by addressing barriers to participation and facilitating follow-up communication.
- Coordinate communication among patients, providers, and research teams to support efficient care coordination and workflow management.
- Document patient interactions, outreach activities, and care coordination efforts within EMR systems and study protocols.
- Assist patients in navigating healthcare services and connecting with appropriate support resources.
- Support data collection, tracking, and documentation activities in compliance with research and organizational requirements.
Public Health Intern - Mid Iowa Community Action - Ames, IA
(2025-01 - 2025-12)
- Collaborated with schools, clinics, and community organizations to increase lead screening awareness.
- Developed bilingual educational materials tailored to diverse populations.
- Conducted outreach activities to promote preventive health services.
- Supported data collection and reporting to inform program improvement efforts.
Medical Assistant - Story County Medical Center - Nevada, IA
(2022-01 - 2025-01)
- Prepared patients for clinical visits, ensuring comfort and addressing questions before evaluation.
- Performed specimen collection, including blood draws, throat cultures, and urine samples.
- Accurately documented patient histories, vital signs, and clinical data in electronic health records.
- Provided patient education on preventive care and follow-up instructions.
- Assisted with patient follow-up coordination and communication within a fast-paced clinical environment.
Medical Assistant - Mercy One - Des Moines, IA
(2019-01 - 2022-01)
- Assisted pediatric providers during exams, immunizations, and minor procedures.
- Educated parents and caregivers on medications, nutrition, and preventive health practices.
- Supported patient care coordination in a fast-paced clinical environment.
- Documented patient information and coordinated follow-up care services.
Medical Assistant - Primary Health Care - Ames, IA
(2017-01 - 2019-01)
- Delivered patient-centered care for underserved and diverse populations.
- Educated patients on treatment plans, preventive care, and available community resources.
- Coordinated referrals and follow-up care services.
- Assisted with patient outreach and continuity of care efforts.
Pediatrician - Centro Médico Valle de San Diego - Carabobo, Venezuela
(2004-01 - 2014-01)
- Provided comprehensive pediatric care, including preventive, acute, and chronic disease management.
- Led community health initiatives to improve child health outcomes.
- Educated families on immunizations, nutrition, and disease prevention.
Pediatrician & Public Health Coordinator - Hospital Dr. José Gregorio Hernández - Carabobo, Venezuela
(1997-01 - 2014-01)
- Coordinated public health initiatives, increasing healthcare service accessibility for underserved communities.
- Provided pediatric care to low-income populations in partnership with local government to enhance healthcare access.
- Created educational materials on nutrition and child health to promote healthier lifestyles among families.
Education
Master of Public Health - Public Health - Eastern Washington University (2025-01 - 2025-01)
Associate's Degree - Allied Health & Medical Assisting - Kaplan University (2017-01 - 2017-01)
Master's Degree - Pediatrics - Universidad de Carabobo (1997-01 - 1997-01)
Doctor of Medicine - Medicine - Universidad de Carabobo (1990-01 - 1990-01)
